McDonald's

3.5
1465 reviews
Get DirectionsCallWebsite

Business Details

3210 23rd St, Columbus, NE
68601, United States
(402) 564-6600
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3210 23rd St, Columbus, NE
68601, United States

Hours

Reviews

3.5
1,465 reviews
5 stars
512
4 stars
321
3 stars
301
2 stars
114
1 star
217

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the food, although there were complaints about incorrect orders and cold items.

Service Speed

While some reviews highlighted fast service, many customers reported long wait times, especially during busy hours.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service, while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the dining area was noted positively by some, but others reported dirty tables and unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with missing items or incorrect orders, leading to frustration.
  • KL
    kristine line
    Nov 14, 2025
    1.0
    My kids were just there requesting their food after waiting 30 minutes & spending $29.13. They were told someone picked it up! My girls without food requested to receive the order they clearly did not have! After asking several times then were spoken to in a different language! Poor service! No food no service yet they received my $. Thx my girls refuse to go again. I tried calling no one is picking up, so I’m writing a review instead.
  • EB
    Eric Benes
    Nov 14, 2025
    1.0
    Waited in the Number stall for my food to be delivered. It's been 30 minutes and I still haven't got my food. I will never come back again to this location.
  • PG
    paige gray
    Nov 8, 2025
    1.0
    The drive through lady was RUDE AS HELL yesterday. Acted like I inconvenienced her at her job🙄
  • EP
    Es Prescott
    Oct 29, 2025
    5.0
    I love this McDs location because they always give me fresh fries. My food is always well prepared and they have yet to miss an item I've asked for in the bag! That is super rare so this is my favorite location. The staff is always friendly and I love that I dont feel rushed while ordering even if they are super busy. That customer service makes them stand out. Definitely recommend!
  • LJ
    lana Johns
    Oct 23, 2025
    1.0
    TERRIBLE TERRIBLE TERRIBLE they are lazy they are getting paid to do their job so do it correctly I went thru the drive thru when a male gave us a dirty luck and gave us our drink just to realize that he gave us the same type we ordered a large Dr Pepper and medium coke both of them were coke and just when you think it could get worse their was a hair in our hamburger not to mention our fries were half. DISGUSTING!! DO BETTER OR GET WORKERS TO EARN THEIR MONEY CORRECTLY.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Columbus, NE?

McDonald's in Columbus, NE is open 24 hours a day, seven days a week.

Is there a drive-thru available at the Columbus McDonald's location?

Yes, the Columbus McDonald's offers a drive-thru service open 24/7.