McDonald's

3.5
1470 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3210 23rd St, Columbus, NE
68601, United States

Hours

Reviews

3.5
1,470 reviews
5 stars
514
4 stars
321
3 stars
302
2 stars
115
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even raw burgers.

Staff Attitude

Feedback indicated that some staff members were rude or unhelpful, contributing to a negative customer experience.

Cleanliness

Customers noted that the dining area and bathrooms were often dirty, detracting from their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during busy times.
  • ZG
    Zach Grove
    Dec 17, 2025
    1.0
    Every time I go to this mcdonalds specifically the line is packed up with over 20 cars they ALWAYS have the stalls full and half the time you cant even understand the employees cause they dont even know basic English on top of that there is always something wrong with the food extra toppings no the right toppings wrong orders entirely these are at best incompetent workers and im to the point where I won't let my family go here anymore
  • OC
    Ofelia Cea
    Dec 3, 2025
    1.0
    Slow server specially drive true
  • KL
    kristine line
    Nov 14, 2025
    1.0
    My kids were just there requesting their food after waiting 30 minutes & spending $29.13. They were told someone picked it up! My girls without food requested to receive the order they clearly did not have! After asking several times then were spoken to in a different language! Poor service! No food no service yet they received my $. Thx my girls refuse to go again. I tried calling no one is picking up, so I’m writing a review instead.
  • CB
    chris badje
    Nov 12, 2025
    4.0
    It was very quick considering the 30 cars waiting.
  • PG
    paige gray
    Nov 8, 2025
    1.0
    The drive through lady was RUDE AS HELL yesterday. Acted like I inconvenienced her at her job🙄

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Columbus, NE?

McDonald's in Columbus, NE is open 24 hours a day, seven days a week.

Is there a drive-thru available at the Columbus McDonald's location?

Yes, the Columbus McDonald's offers a drive-thru service open 24/7.