This is getting to be a practice at the Dairy Queen of giving substandard service I have had this happen enough times, and my husband agrees with me on this, that even with proof of our purchase we are denied getting the order.we paid for. This proof an itemized receipt đź§ľ showing purchase and still having to wait for the item I
question. Another example is ordering a medium sundae and receiving a small sundae at a medium price. I showed the employee the size of container I should have received which is clearly shown at the counter and he would not agree stating the container is irrelevant and that he weighed the sundae. (Eye roll). I have had several other instances of not receiving the products as promised, enough so that I will not bother coming back to this Dairy Queen
DD
Derek
Sep 13, 2025
1.0
Terrible! Got mobile order wrong and refused to admit it even though we had a receipt on phone to prove what we order. Very rude!
BS
Bobbo “Schwartz”
Sep 9, 2025
5.0
Very nice kid at the register who made sure we got the old people discount. Clean, friendly and good food!
KS
Kris Snyder
Jun 27, 2025
4.0
Place was clean and comfortable ice cream always tastes amazing but when I walked in it smelled like someone had a propane heater going was worried about a propane or natural gas leak I’m not ruling out an external source though
MJ
Matt Jeratowski
Jun 6, 2025
5.0
Had the best experience ever there besides when I worked at a dq but anyway my wife ordered herself a mother's day ice-cream cake and asked if they could do all chocolate and if they could do double crunch fudge centers and they did it for her she was the happiest mom that day so thank you for doing that for her plus the person that decorated it was amazing looked great as well
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill in Central City, NE?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for its customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and welcomes children.
Can I order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online via their official ordering site and download their app for exclusive deals and mobile ordering rewards.
Does the Dairy Queen Grill & Chill location provide free WiFi and restrooms?
Yes, the restaurant offers free WiFi and has restrooms available for customers.
What is the contact phone number for Dairy Queen Grill & Chill in Central City?
You can reach Dairy Queen Grill & Chill at +1 308-946-5870.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Scooter's Coffee for a coffee break, The Wishing Well for flowers and gifts shopping, and the State Theatre for entertainment.
How can nearby automotive dealers like Mustard Motor Co. and Mustard's Used Cars assist customers visiting Dairy Queen Grill & Chill?
If you are visiting Dairy Queen and need car-related services or are interested in purchasing a vehicle, Mustard Motor Co. and Mustard's Used Cars are nearby car dealers for your convenience.
Are there financial services close to Dairy Queen Grill & Chill where customers can manage banking needs?
Yes, Archer Credit Union and Pinnacle Bank are nearby financial institutions where customers can manage their banking and installment loans.