Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and poor preparation.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Staff Performance
Feedback indicated inconsistent staff performance, with some employees being friendly while others were rude or unhelpful.
Operational Issues
Customers noted problems with hours of operation, often finding the location closed despite advertised hours.
KS
Kathy Sebastian
Aug 4, 2025
4.0
Drive through staff is hot and miss. The gal didn't even say anything just handed out or order. She did not flip the blizzards.
AK
A K
Jul 20, 2025
5.0
The staff was happy, and it showed in the food quality!
DP
David Petersen
Jun 27, 2025
4.0
This dairy queen is not a franchise from from my understanding. They have wonderful daily deals. They still have the hometown feel. Sometimes the food can be lacking but is still very good.
DW
Darren Wright
Jun 26, 2025
3.0
Not great. Pop tasted of chlorine. Food was good. Long wait in drive-thru despite few cars in line or parking lot.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is famous for its soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Where is Dairy Queen Grill & Chill located?
It is located at 1038 Washington St, Blair, NE 68008-2102, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 11:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it is family-friendly and offers amenities like booster seats, high chairs, and wheelchair accessibility.
Does the restaurant have indoor and outdoor seating?
Yes, Dairy Queen Grill & Chill provides both indoor and outdoor seating options.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, the restaurant has restroom facilities for customers.
What can I find near Dairy Queen Grill & Chill if I want to visit other eateries?
Nearby, you can find Burger King and McDonald's, both fast-food restaurants offering burger options if you're interested in alternative dining nearby.
Are there any convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Taylor's, Shell, and Casey's General Store are nearby and offer convenience store and gas station services.
What nearby services might help with errands after dining at Dairy Queen Grill & Chill?
Near Dairy Queen, you can access postal and shipping services at the UPS Access Point location and UPS Authorized Shipping Provider, ideal for handling packages or mail.