Dairy Queen Grill & Chill

3.0
368 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1038 Washington St, Blair, NE
68008-2102, United States

Hours

Reviews

3.0
368 reviews
5 stars
94
4 stars
69
3 stars
47
2 stars
44
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold items and incorrect orders.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Staff Attitude

Customer experiences with staff varied, with some noting friendly service while others reported rudeness and lack of professionalism.

Inconsistent Availability

Customers noted frequent issues with items being out of stock and incorrect operating hours.
  • TR
    Tony Roehr
    Nov 24, 2025
    1.0
    Ordered my son a sundae, with Oreos. It was nearly $7 for a small sundae, so I just asked what cost so much. She instantly got an attitude then had no idea how to read her own receipt. Hands me a sundae with ice cream on the sides, open the lid and it literally gets all over, hot fudge and ice cream, she closes the window and never gave me any napkins. I honked for 20 seconds as she ignored me. The other guy said he could remake it, she is all worked up and does it. Goes and makes me another one, and lightly dusts Oreos that were $2. This is probably the 4th time in a row bad experience. I always want to try them, but they fail every time. Couldn’t believe the attitude over a very reasonable request. My expectations were set low, and they still missed.
  • KS
    Kathy Sebastian
    Aug 4, 2025
    4.0
    Drive through staff is hot and miss. The gal didn't even say anything just handed out or order. She did not flip the blizzards.
  • AK
    A K
    Jul 20, 2025
    5.0
    The staff was happy, and it showed in the food quality!
  • OS
    Olivia Stephens
    Jun 25, 2024
    1.0
    We had to repeat our order 3 times, we wanted 2 4 piece chicken strip baskets with honey barbecue. The lady asked “honey mustard” and we said NO honey bbq and they gave both of us honey mustard and we only got like 10 fries each. If you don’t wanna do your job right then you shouldn’t be allowed to have one.

Frequently Asked Questions About Dairy Queen Grill & Chill

What is Dairy Queen Grill & Chill known for?

Dairy Queen Grill & Chill is famous for its soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.

Where is Dairy Queen Grill & Chill located?

It is located at 1038 Washington St, Blair, NE 68008-2102, USA.