Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including cold items and incorrect orders.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Staff Attitude
Customer experiences with staff varied, with some noting friendly service while others reported rudeness and lack of professionalism.
Inconsistent Availability
Customers noted frequent issues with items being out of stock and incorrect operating hours.
TR
Tony Roehr
Nov 24, 2025
1.0
Ordered my son a sundae, with Oreos. It was nearly $7 for a small sundae, so I just asked what cost so much. She instantly got an attitude then had no idea how to read her own receipt. Hands me a sundae with ice cream on the sides, open the lid and it literally gets all over, hot fudge and ice cream, she closes the window and never gave me any napkins. I honked for 20 seconds as she ignored me. The other guy said he could remake it, she is all worked up and does it. Goes and makes me another one, and lightly dusts Oreos that were $2. This is probably the 4th time in a row bad experience. I always want to try them, but they fail every time. Couldn’t believe the attitude over a very reasonable request. My expectations were set low, and they still missed.
KS
Kathy Sebastian
Aug 4, 2025
4.0
Drive through staff is hot and miss. The gal didn't even say anything just handed out or order. She did not flip the blizzards.
AK
A K
Jul 20, 2025
5.0
The staff was happy, and it showed in the food quality!
OS
Olivia Stephens
Jun 25, 2024
1.0
We had to repeat our order 3 times, we wanted 2 4 piece chicken strip baskets with honey barbecue. The lady asked “honey mustard” and we said NO honey bbq and they gave both of us honey mustard and we only got like 10 fries each. If you don’t wanna do your job right then you shouldn’t be allowed to have one.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is famous for its soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Where is Dairy Queen Grill & Chill located?
It is located at 1038 Washington St, Blair, NE 68008-2102, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 11:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it is family-friendly and offers amenities like booster seats, high chairs, and wheelchair accessibility.
Does the restaurant have indoor and outdoor seating?
Yes, Dairy Queen Grill & Chill provides both indoor and outdoor seating options.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, the restaurant has restroom facilities for customers.
What can I find near Dairy Queen Grill & Chill if I want to visit other eateries?
Nearby, you can find Burger King and McDonald's, both fast-food restaurants offering burger options if you're interested in alternative dining nearby.
Are there any convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Taylor's, Shell, and Casey's General Store are nearby and offer convenience store and gas station services.
What nearby services might help with errands after dining at Dairy Queen Grill & Chill?
Near Dairy Queen, you can access postal and shipping services at the UPS Access Point location and UPS Authorized Shipping Provider, ideal for handling packages or mail.