Dunkin'

Reviews

• AD

  Alissa Doocy

  Feb 22, 2026
  1.0
  Not even giving service a star, terrible. I watched an elderly man as a doordasher come in and he asked if the order was ready, they ignored him. It was just sitting on the counter, he read the receipt and asked the girl working if this is it she separated 2 bags and then proceeded to put the one drink sitting on the counter with the other one in the drink carrier. The older man checked the order on the app and you could tell the 1 bag the girl was saying was not just the amount of food the person order but trying to get attention from the other workers was like pulling teeth. Mind you it was myself in there and 1 person at the window. The guy was wandering around avoiding the older gentleman. Finally decided to help him bc he wasn't leaving. Turns out the full order wasn't just in 1 bag, like the girl had said. Then he asked for a big bag to put both bags in bc he was a small elderly man that carrying 2 bags and a drink carrier was probably difficult for him and apparently that was irritating to the staff too. When I ordered my food I said tots instead of hash browns even though they are fricken tots the guy looked at me like I was dumb and just said we dont have tots. Sorry dunkin but your hash browns are tots and your employees kinda suck.
• EM

  Erin Millage

  Feb 21, 2026
  1.0
  First of all we went through the drive thru window to order and the speaker wasn’t working so we had no idea if they had our order right. They ended up doubling our order and we had to sit at the window for awhile while they got the manager to refund us. But if the people at the window spoke English it would help. Then on top of it we are paying $6 a drink for it to all be ice and gone in two gulps…terrible experience.
• KH

  Katie Higgins

  Feb 1, 2026
  1.0
  They are always out of flavors of donuts or don’t stick popular flavors at this location. Also, if you drive through they do not show you all the donut options. There is no sign or any info. Only tells you about drinks and hot food. Not customer friendly. Although is right by our house and they’ve been open for about 2 years now, I think we have had enough and will be frequenting another location.
• AS

  Ana Springer

  Jan 31, 2026
  1.0
  Employees wouldn’t honor my Clipp coupon. Said they never heard of it. They kept saying I needed to use the Dunkin app but it’s not the same and can’t be redeemed online. Not much to even chose from. We left empty handed and wasted a trip there. We won’t be going back.
• LD

  Lacey Dierks

  Jan 18, 2026
  1.0
  I don't understand how they are consistently out of pretty basic donuts? They were out of both varieties I ordered this morning and would not refund my full order from the app (I did not want the coffee without the donuts). Far from the first time I've stopped and they've been out of donuts, but the first time I've received poor customer service. The great service I've received in the pas is the reason I kept stopping by in spite of poor availability of choices.

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