McDonald's

3.1
1184 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3609 Summit Plaza Dr, Bellevue, NE
68123, United States

Hours

Reviews

3.1
1,184 reviews
5 stars
318
4 stars
224
3 stars
213
2 stars
130
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive staff, with many experiences highlighting poor customer service and a lack of professionalism.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and food not being prepared as requested, indicating a consistent issue with order accuracy.

Cleanliness

Several customers noted unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.

Wait Times

Many reviews highlighted excessively long wait times for food, both in the drive-thru and inside the restaurant, often requiring customers to park and wait.

Food Quality

Customers frequently complained about cold, stale, or improperly prepared food, leading to dissatisfaction with their meals.
  • AC
    A C
    1 day ago
    1.0
    DO NOT DINE IN AT THIS LOCATION! We had a small order of one meal and a side of French fries and another drink. We waited 20 minutes for our food to be brought out while watching multiple cars go through the drive through. They prioritize drive through customers so they don't have slow times and could care less about people dining in. The food was horrible, fries burnt and burger subpar. There was also no ice in the pop machines, had to ask someone to get us ice from behind the counter and the lady stuck her fingers inside the cups when she grabbed them, so disgusting! Several other customers inside were having issues with their orders being wrong as well. We will never go here again.
  • BS
    Brandon Schwarz
    Jan 2, 2026
    4.0
    Sometimes the kiosks aren't enough. Sometimes you just wanna talk to a person when ordering
  • NB
    Noneya Business
    Dec 21, 2025
    1.0
    Got breakfast over the app yesterday, every item on it was messed up and by the time I reached home and was able to dive in they had just stopped serving breakfast, they said come in tomorrow during breakfast I’ll take your name down and we’ll replace it all for you, she took my first and last name down. Or so I thought. I come this morning and the girl NEVER wrote it down, just lied. The lady today was grilling me acting like I was running some scam for free food, telling me I should have brought in the food from yesterday to prove it. They did remake it and made me pay for a chunk of it as well. Yes they made it right in a way, but I still feel disregarded none the less all because of the fact that they don’t know what they’re doing at their own jobs. And it sucks because this location is my GO TO , or at least was.
  • MM
    Merrideth
    Dec 13, 2025
    4.0
    I ordered two coffees I only got one
  • VE
    Veronica Erickson
    Nov 15, 2025
    1.0
    Do yourself a favor and just avoid this location for a mobile order. Ordered 2 triple cheeseburgers plain for my travel companion. Got 2 double cheeseburgers loaded with onions. They offered for me to come back but i am not waiting in a wrap around the building line for their screw up.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's Bellevue, NE?

The restaurant is open daily from 5:00 AM to 11:00 PM.

Does McDonald's Bellevue offer delivery services?

Yes, McDonald's Bellevue offers delivery with hours from 5:00 AM to 11:30 PM daily.