Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,177 reviews
5 stars
315
4 stars
222
3 stars
213
2 stars
129
1 star
298
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Food Quality
Many reviews highlighted issues with cold, stale, or improperly prepared food, including complaints about missing items and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and unsanitary conditions reported by multiple customers.
Management Issues
Several reviews pointed to poor management practices, including lack of accountability and inadequate staff training, contributing to overall dissatisfaction.
Inconsistent Experience
Customers noted that their experiences varied widely, with some visits being acceptable while others were extremely disappointing.
- VEVeronica EricksonNov 15, 20251.0Do yourself a favor and just avoid this location for a mobile order. Ordered 2 triple cheeseburgers plain for my travel companion. Got 2 double cheeseburgers loaded with onions. They offered for me to come back but i am not waiting in a wrap around the building line for their screw up.
- VCVincent ColellaNov 1, 20251.0Neglectful crew every single night. No ice ever, lobby not clean, food is always late,crew is arrogant and loud no filters or respect. 0 stars out of 5 needs new management and crew!!
- ESEdgardo SantanaOct 7, 20251.0On Tues., Oct. 6, 2025, I tried to eat breakfast at this McDonald’s, but the parking lot was cordoned off. Unclear if location is temporarily or permanently closed.
- BLBrandi LasiterOct 6, 20252.0Ordered the $5 meal deal and an apple pie, everything was cold. Didn't finish half of the food it was stale and all cold. Won't be coming back. 🤮
- AJArcher JonesOct 1, 20251.0Food had 2 different peoples hair in it and the nuggets were very uncooked and gooey. I went back in to get a refund, lady at the counter asked for the food back but I provided a video of a red hair that came from the fries. (Lady I was talking to had red hair. I have blonde hair and my gf has black hair) seemed like she didn’t believe me and didn’t even give me a full refund, place has been ran horribly for months and if you want to eat at a good McDonald’s, go to the one on 84th and 370
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's Bellevue, NE?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Does McDonald's Bellevue offer delivery services?
Yes, McDonald's Bellevue offers delivery with hours from 5:00 AM to 11:30 PM daily.
What are the drive-through hours at McDonald's located at 3609 Summit Plaza Dr?
The drive-through is open daily from 5:00 AM until midnight (12:00 AM).
Can I order McDonald's food through their mobile app?
Yes, you can download the McDonald's app from the Apple App Store or Google Play Store and order directly.
What payment options are accepted at McDonald's Bellevue?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Bellevue offer curbside pickup or no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby places can I visit before or after dining at McDonald's Bellevue?
You can visit Twin Creeks Shopping Center for shopping, Aspire 37 internet cafe for a coffee break, or Cinnabon bakery nearby for desserts.
How can I use nearby transit or landmarks to find McDonald's at 3609 Summit Plaza Dr?
Looking for Twin Creeks Shopping Center or Aspire 37 can help locate the area, as McDonald's is near these landmarks in Bellevue, NE.
Are there any other food or coffee shops near McDonald's Bellevue?
Yes, nearby options include Scooter's Coffee and Dunkin' for coffee and treats, and Kaiyo Sushi for Japanese cuisine.
Is WiFi available at McDonald's Bellevue for customers?
Yes, McDonald's Bellevue offers free WiFi to its customers.