Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff attitudes and long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms, affecting overall customer experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
NC
Natalie Corona
Jan 7, 2026
3.0
Sometimes the fries are a little too Brown like they need to start changing their grease sooner than I believe it's every 6 days. But I go a lot of times in the morning and the manager there has a crappy attitude. I use the receipt for buy one get one free breakfast sandwich and when she has to take that $1 off you can visibly see how irritated she is. And she's pretty short with me every time she has an interaction with me and you can tell she has an attitude with her employees too sometimes. I believe if you work in customer service in your frustrated maybe you need to go take a time out to get yourself back together. But you should not be treating your employees or customers with any type of bad attitude
JC
Juan cruz
Dec 28, 2025
1.0
Waited 14 minutes to get a crispy chicken and quarter meal, only come if you don't mind waiting for no reason
TS
Tim Snyder
Dec 19, 2025
3.0
15 minute wait for 3 sandwiches and 2 orders of fries with no wait in the drive-thru? Do better.
AB
Anthony Baker
Dec 18, 2025
4.0
We used the app in the store and the kiosk malfunctioned but the manager still provides us with the food we tried to order at the same discount as the app was going to give us.
EE
Eric
Dec 16, 2025
1.0
Ordered two drinks for curbside pickup, Dr Pepper and Sweet Tea. Received a diet Dr Pepper and an unsweetened tea. There’s no way this wasn’t on purpose. The employee was probably mad he had to walk 10 feet to give me my order. What a joke.