Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and long wait times.
Food Freshness
Many customers noted that food was often served cold or not fresh, with several complaints about incorrect orders.
Speed of Service
While some reviews highlighted quick service, many customers experienced long wait times, especially during busy periods.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some praising the overall environment while others pointed out dirty bathrooms.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices, feeling that the value for money was declining.
BG
Brian Guerry
Nov 15, 2025
3.0
No customer satisfaction
MG
Myriam Gutierrez
Oct 28, 2025
5.0
Great service ..been there before but some how today was good service .good atmosphere
Food fresh n warm as was expecting coffee deep great ..I give 100+
GG
glconn46
Oct 22, 2025
4.0
Clean and fresh and hot food. Customer service is great also I
SF
Shaun Frohman
Oct 22, 2025
5.0
This review is for Lilly who is has always been kind and polite when helping everytime I've came here plz give her a raise she deserves it
JR
Judi Renfrow
Oct 15, 2025
5.0
Always quick & hot. They always make sure there are napkins & forks included without having to ask which, I appreciate.