McDonald's

3.4
1590 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10201 S 21st, Bellevue, NE
68123, United States

Hours

Reviews

3.4
1,590 reviews
5 stars
530
4 stars
329
3 stars
312
2 stars
131
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported issues with missing items, incorrect orders, and food not being prepared as requested.

Food Quality

Feedback varied on food quality, with some praising fresh and delicious meals while others complained about cold or poorly prepared food.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying a welcoming vibe while others noted a chaotic environment and unprofessional staff.

Management Issues

Several reviews pointed to management problems, including lack of training for staff and inadequate handling of customer complaints.
  • SW
    Shannon Walker
    4 days ago
    5.0
    Great food, fast. Girls are always happy 😊
  • KK
    Kenny
    Oct 30, 2025
    5.0
    Fantastic all the way around. Quick friendly and fresh.
  • ZZ
    Zay
    Oct 26, 2025
    1.0
    How the hell the McDonald's has a Monopoly game going on and dont have any game pieces? How do you run out of the thing you need ro play the game
  • PH
    Payton Ham
    Oct 18, 2025
    1.0
    Maggots in my food, flies everywhere Horrible customer service declined my call 3 times, a tall employee was very mean to me, waited 30 mins for my food for it to come out bad
  • LS
    Laura Swails
    Oct 11, 2025
    4.0
    Good McDonald's spot but their wallpaper reflects ancient history. Haven't seen a Garden Fresh Salad in eons! Not even as a seasonal item. Sad.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location in Bellevue, NE?

The McDonald's in Bellevue, NE is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-through service, and when is it available?

Yes, drive-through service is available daily from 5:00 AM to midnight.