Jimmy John's

3.5
355 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4115 Twin Creek Dr, Bellevue, NE
68123, United States

Hours

Reviews

3.5
355 reviews
5 stars
163
4 stars
55
3 stars
28
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, with many stating that the delivery and drive-thru times were significantly longer than expected.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong toppings, leading to customer frustration.

Customer Service

While some customers praised individual staff members for their friendliness, others reported rude service and unprofessional behavior from management.

Food Quality

The quality of food received mixed reviews; while some enjoyed the sandwiches, others complained about soggy bread and incorrect preparations.
  • PH
    Paige Hazeltine
    6 days ago
    1.0
    1 Star. Absolutely terrible experience. I waited 45 minutes for two sandwiches, which is ridiculous for a place that advertises being fast. When the food finally came out, both sandwiches were wrong. On top of that, they were pathetic excuses for sandwiches. Super skinny, barely any meat, barely any cheese, barely any toppings. I have had better sandwiches from a gas station. What I paid for versus what I got was honestly insulting, especially considering it was over 30 dollars. The drinks were just as bad. Completely watered down and disgusting. It tasted like someone barely added syrup and called it a day. The worst part is that the workers clearly do not know what they are doing. Orders are not made correctly, quality control does not exist, and no one seemed to care that everything was wrong. Total waste of time and money. I will not be coming back, and I do not recommend this location to anyone. Save yourself the frustration and eat somewhere else.
  • NT
    Nathan Telfor
    Dec 14, 2025
    1.0
    Definitely not freaky fast. Everytime I order delivery it takes about an hour. If I order pickup, it takes about 5-10 minutes after I arrive. I don't think they start it until I arrive and it usually takes me about 15 minutes to get here after I order, 5 minute drive. So about 25 minutes to get my sandwich even when calling ahead. I was sitting in the drive through for 15 minutes, the person in front of me already ordered but there isn't enough room for me to order. Drive through stand still for 15 minutes is not freaky fast or quality service. I watched through the drive through, them make my sandwiches I ordered 25 minutes ahead of time with no customers inside. Took 40 minutes from my order to food in my hand. Absolutely horrible place to go if you need "quick" fast food. Food is always good but the time it takes to get it is not worth it in my opinion.
  • AB
    Amy Bonura
    Nov 9, 2025
    5.0
    Jimmy John’s by far has the best subs! Best bread and meats! Even if this place is slower than others, it’s still freaky fast compared to most places lol!
  • JP
    janil patel
    Oct 31, 2025
    1.0
    Front door is locked at 4:00pm, overall I have to repeat my order more than 4 times cause they dont understand English language
  • NM
    Natalie Mertz
    Oct 20, 2025
    1.0
    I think this is the slowest Jimmy John’s I have ever been to. I come here because it is close to my home and work. However, it is consistently a minimum of a 10-15 minute wait both in the store and in the drive thru even when the line isn’t very long. It is very disappointing to go somewhere with a slogan of “freaky fast” to then have to spend half my lunch break waiting to order and receive food.