Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Several customers reported issues with food quality, including raw meat, cold sandwiches, and outdated items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Numerous customers expressed dissatisfaction with the customer service, citing rude staff and lack of acknowledgment.
Cleanliness
Some customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Mixed Experiences
While some customers praised the food and service, others had negative experiences, indicating inconsistency in performance.
DH
Derek Hansher
2 days ago
3.0
Always fresh for the most part building needs some work
DW
Deanna Whitmore
Feb 22, 2026
1.0
The sandwiches I ordered was not right. They were not the correct sandwiches. I don't need a refund. I just wanna let you know that I've ate there twice in the last month and both times they were wrong. I see. The next question is, what do you recommend? Well, I'm not sure because when I have ordered the last 2 times it's been wrong.
BM
Brenda Moe
Dec 24, 2025
2.0
Hamburger was raw in middle. Chicken breast was over cooked.
AT
Amber Does Things!
Dec 7, 2025
1.0
Always the sloooooowest drive through. Sat in the line about 15 minutes.
DD
ddt4you
Nov 16, 2025
2.0
I ordered steak bites and I was so disappointed. Dry and gross. Threw them away. Why are you serving these?