McDonald's

Reviews

• TZ

  tony zoucha

  Dec 5, 2025
  1.0
  Wait at the register to pay for my meal just to be ignored by multiple works and treated rudely when tended to. This also happened with other customers. Waited for and hour to receive my meal in a rush to get home after being on the road for 11 hours looking to bring food home to my family. Just to get home and see every single meal was messed up and not remotely close to what I asked for. The customer service was terrible as well as the facility being dirty. Don’t recommend
• DB

  DudLee Brennfoerder

  Nov 28, 2025
  2.0
  Our visit on Black Friday was extremely disappointing. Despite the restaurant not being particularly busy, there was no staff at the counter to manage orders, and employees on break had taken up seating, leaving no place for customers. After placing our order on the kiosk and selecting “pay at counter,” it sat unattended for nearly 10 minutes until someone finally emerged from the back to locate it. In the meantime, the ketchup dispenser burst all over my shirt, adding to the frustration. When the food was eventually served, it was cold and poorly handled—hardly living up to the promise of “fast food.” Another family nearby was also experiencing similar service issues, which suggests this was not an isolated incident. Overall, the lack of organization, inattentive service, and cold food made for an unacceptable experience.
• SG

  Shannon Gottschalk

  Nov 4, 2025
  1.0
  The last 3 times my sausage egg McMuffin had egg shells in the egg and the service is absolutely terrible. Only car in line and waited over 22 min for 1 breakfast meal
• LN

  Lucy Negrete

  Sep 23, 2025
  4.0
  My experience at McDonald's was excellent just because of the person who took the order and handed me the food. He was soo kind, had a warm smile and was very polite/respectful. I wish I would have gotten his name.
• TS

  Tony Swaney

  Sep 16, 2025
  1.0
  Had to wait in slot #1. After 10 minutes I went in and food was getting cold because the plus size girl was busy in a conversation with a coworker. Go to grocery store and get chicken. EVERYTHING else in Aurora is terrible