Arby's

3.5
734 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1107 Second Ave W, Williston, ND
58801, United States

Hours

Reviews

3.5
734 reviews
5 stars
223
4 stars
200
3 stars
145
2 stars
56
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Feedback on food quality was mixed, with some enjoying the roast beef sandwiches while others complained about cold, overcooked, or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, others reported rude behavior and poor customer service.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing long waits and order inaccuracies.
  • ES
    Ellette Stavig
    2 days ago
    1.0
    My French dip and Swiss would of been so much better with the broth sauce it should come with when you order French dip. The reason it's called French dip. My order was for 2 French dip and Swiss with a sauce for both and a classic roast beef. But I was given only 1 of the sauce. Fine if only 1 person was eating like a pig. The employee who assumed 1 container of sauce for 2 people to share must believe double dipping is fine and we all love to spread germs. To that employee thank you for the extraordinary dry French dip and Swiss. And for making my meal aa shifty as my day.
  • EP
    Elizabeth P
    Dec 30, 2025
    1.0
    This location never has the Jamocha shake
  • BD
    Brent Davis
    Dec 20, 2025
    1.0
    I hate that my family likes Arby's because this place drops the ball time after time. I try to give the benefit of the doubt but I never have a positive experience at this location. This most recent time, I placed my order online, for pickup through the drive thru (which is offered through the app and because I'm mobility impaired). Upon arriving I was told I had to come in to pick up my order?? I go inside and the screens displaying my order clearly state drive thru at the top. S communication issue between workers causes one of them to unroll two of my sandwiches to examine them; she wasn't wearing any gloves and touched both of the sandwiches. The third sandwich on my order was an absolute disgrace. What was supposed to me a smokehouse brisket, add bacon, was nothing more than a few pieces of regular roast beef and cold microwave bacon. Pictured below is what I paid nearly $10 for. I'll never go back to any Arby's simply because of my experiences here. 0 stars.
  • AW
    Andrew Wilcar
    Dec 18, 2025
    1.0
    The African dude with beard at the front is very disrespectful!!!! Never going again.
  • LL
    Lori
    Dec 13, 2025
    1.0
    I ordered the regular Arby's roast beef sandwich and received the wrong one. My so was completely done eating his meal before got the right sandwich. I'll never be back. 🤬