Dairy Queen Grill & Chill

Reviews

• CC

  Charissa

  3 days ago
  3.0
  They forgot napkins for our meals, and didn't offer a drink carrier.
• GR

  Genna Rue

  Apr 21, 2026
  1.0
  We frequent this Dairy Queen often. Not top notch dining but usually decent. Well this time was absolutely terrible. Our food was old and gross and the window staff was so rude.
• EP

  Elizabeth P

  Apr 15, 2026
  2.0
  I just want to start by saying we typically don't have a bad experience at this DQ but tonight was a different story. The woman who took our order and also was at the window was very rude. She sounded like a zombie while taking our order like she was half asleep. Also, the menu lights weren't on when we pulled up and we were having a hard time reading the menu until she turned the light on for us. When we pulled up to the window there was no communication just her laughing very loudly and talking to an employee working with her. We have her my phone to scan the barcode for my rewards for the small blizzard we ordered which did not come off the total and we were not even informed of this. She then handed us the card back but no receipt. When she was handing us our food we asked for the receipt which she gave to us which we should not even have to ask for a receipt!! The food was good, the ice cream was good but the service tonight was horrible and we paid for something we thought we used reward points on. I just now looked at my bank account and realized I was charged full price, no reward applied which is why I am on here now complaining. Please do better and teach your employees how to use words and to acknowledge your customers. After all, without customers, they wouldn't have jobs!
• SH

  Shauna Hand

  Apr 12, 2026
  1.0
  If you’re looking for “fast” food.. keep on looking cause this place isn’t it! Worst customer service I’ve ever seen. The little guy at the front counter can’t multi task to save his life. Will blatantly stand there and ignore you at the counter. Goodluck with them getting your order right once you do finally get it. This place needs wiped out and a whole new staff. They probably don’t pay much of anything so they can’t find any help that knows anything more than how to tie their own shoes… bleh never stepping foot in this place again
• MC

  Mariah Clark

  Mar 29, 2026
  1.0
  My son's "mint" Oreo blizzard. Asked for mint twice and this is what I got. No chunks of Oreo no mint. When I addressed that they just got snotty with me.

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