Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.4
287 reviews
5 stars
99
4 stars
73
3 stars
34
2 stars
18
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, while some praised specific menu items like blizzards.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food preparation hygiene.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.
Operational Issues
Customers expressed frustration over inconsistent hours of operation and the kitchen closing earlier than advertised.
- MNmik nugget3 days ago4.0Mid
- ACAunna ChristiansenOct 11, 20251.0Asked for a chicken strip sandwich with extra mayo, and a 6- piece sauced and tossed basket. The basket was hardly sauced at all, and all the fries were burnt. The chicken strip sandwich only had ONE chicken strip on it and it was mostly breading and obviously very flat. A employee was supposed to enter in a gift card, didn’t know how, and walked away and did not come back. I was a manager at a Dairy Queen for three years. Very angry and disappointed. 0/10 experience
- DDDonAug 30, 20251.0They are very short with you. The girl handing the food to me at the window almost dropped it because she wasn’t even looking. I said thank you and she said yep and shut the window.
- CHCassidy HughesAug 13, 20252.0I have come here a few times now. Each time I am pretty disappointed. When I order 4 piece tenders or 6 piece, they always tend to not give me the full amount I paid for. Tell me why this keeps happening? Why am I getting for less than what I paid for? Why is the wait taking so long for me to receive tenders, yet you cannot spend the time to at least count how many placed in the basket. As an establishment, it needs to be addressed, believe it or not. Counting is not difficult if the number is 4.
- BBBMAJul 28, 20253.0Always a surprise here! One week you can get a dipped cone, the next week they won’t! They could use some training for sure!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:30 PM. On holidays, hours may vary or the location may be closed, such as closing early on December 24 and being closed on November 27 and December 25.
Is there a drive-thru option available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customers.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, this location is family-friendly and offers booster seats, high chairs, wheelchair accessibility, outdoor seating, and restrooms.
Can customers use mobile ordering or receive mobile deals at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and receive mobile deals and rewards through the Dairy Queen app.
Where is Dairy Queen Grill & Chill located?
It is located at 3234 Sheyenne St, West Fargo, ND 58078-7764, USA.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/15521/.
Are there nearby places to visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Yes, nearby places include Hunt Brothers Pizza for more dining options, Eagle Run Crossing gas station for refueling your vehicle, and Forward Fitness if you're interested in a workout or wellness visit.
Where can I find beauty and wellness services near Dairy Queen Grill & Chill?
Close to Dairy Queen Grill & Chill, you can find Rebel Lash Studio for beauty treatments and Advanced Medspa or Kore Aesthetics Fargo for medical spa services.
What amenities are available near Dairy Queen Grill & Chill for financial or mailing services?
Near Dairy Queen, you can access Postal Point for shipping needs, Edward Jones for financial advising, Bell Bank Mortgage for mortgage services, and Western Union for money transfers.