Customers generally enjoyed the food, especially the pizza, but there were several complaints about specific dishes being poorly prepared or not meeting expectations.
Service Issues
Many reviews highlighted inconsistent service, with some customers experiencing long wait times and unresponsive staff, while others praised friendly and attentive service.
Atmosphere
The restaurant's atmosphere was often described as loud and chaotic, making it difficult for some patrons to enjoy their dining experience.
Management Concerns
Several customers expressed dissatisfaction with the new management, noting a decline in service quality and overall experience compared to previous visits.
Value for Money
While some diners felt the prices were reasonable for the quality of food, others found certain items overpriced given their quality and portion sizes.
PP
Peter
2 days ago
2.0
Quality has gone downhill.
KC
Kent Christian
Nov 16, 2025
3.0
Well . . . Where to start. We ate at Boston’s for the first time and had a mixed experience. Menu was excellent and food was decent if you get the right item, or the item that you ordered.
We had a group of 11 and were spread out over the table. When our waitress brought the food and asked who got the jambalaya pasta, I said I did. She set it down in front of me and it didn’t seem right, but I proceeded to eat it thinking what she said it was is what I ordered . At the end of the meal a person in our group said that their meal seemed pretty spicy. We then came to realize that I got her dish and she got mine.
To put it mildly our waitress was not very good at her job. She didn’t really have a clue about the menu, rarely checked on us, and didn’t ask if we wanted refills of anything. We had some members of our group who had to leave a little bit earlier than others and as I was still eating, out waitress was standing g there waiting for me to pay our bill. It would have been nice to finish my meal before paying. When I got the bill, I paid it with credit card, but was hoping to get an itemized receipt which I never saw our waitress again and didn’t have any time to wait longer.
We might give Boston’s another shot someday as our group had good food and the atmosphere was good. I just don’t like going out to eat and paying what a person does and then not getting proper service.
WP
wowie powie
Nov 7, 2025
2.0
The pizza was super greasy, and honestly it was as though you could evidently taste nothing was made from scratch. It was also $18 for 8 slices of pizza and they were small slices. Got the Alfredo pasta and, again, it was overly expensive for lackluster flavor
MF
MN Foodie
Oct 26, 2025
4.0
Not too shabby
IL
Isaiah Leingang
Sep 29, 2025
5.0
The food and service is good. The new management, Bill and Jodie were very welcoming to us. I was in for a special breakfast opening and had a burrito which was amazing. I would recommend Boston's Pizza to anyone in the area.
Frequently Asked Questions About Boston's Pizza Restaurant & Sports Bar
What type of food does Boston's Pizza Restaurant & Sports Bar serve?
Boston's Pizza Restaurant & Sports Bar serves gourmet pizzas, burgers, wings, pasta, salads, and more in a family-friendly environment.
What are the operating hours of Boston's Pizza Restaurant & Sports Bar?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Boston's Pizza Restaurant & Sports Bar offer takeout and delivery services?
Yes, the restaurant provides both takeout and delivery services for customer convenience.
Is Boston's Pizza Restaurant & Sports Bar suitable for families with children?
Yes, it welcomes children and offers a children's menu along with high chairs to accommodate families.
Does Boston's Pizza have a bar onsite and what alcoholic beverages do they serve?
Yes, Boston's Pizza has a full bar onsite serving beer, wine, cocktails, and other alcoholic beverages.
Where is Boston's Pizza Restaurant & Sports Bar located?
It is located at 1640 13th Ave E, West Fargo, ND 58078, United States.
Can I find Boston's Pizza Restaurant & Sports Bar on social media?
Yes, you can find them on Facebook at https://www.facebook.com/458976471111329 and on Instagram and Twitter using the handle 'bostonspizzausa'.
Are there any furniture stores near Boston's Pizza for customers interested in shopping before or after dining?
Yes, several furniture stores such as Ashley Furniture Home Store, Furniture Mart, Sutton Furniture, Slumberland Furniture, and Hot Spring Spa & Pool Table are nearby, providing convenient shopping options near the restaurant.
What other dining options are near Boston's Pizza Restaurant & Sports Bar?
Nearby dining options include Applebee's, Spitfire Bar & Grill, Taco John's, and Hardee's, which offer a range of cuisines from American to Mexican fast food.
Are there nearby coffee shops that customers can visit along with Boston's Pizza?
Yes, Caribou Coffee is nearby, offering a great spot for coffee or tea before or after enjoying a meal at Boston's Pizza.