Customers frequently reported slow service, unhelpful staff, and incorrect orders, leading to frustration and disappointment.
Food Quality
While some customers praised the food, others noted inconsistencies in quality, with complaints about cold or poorly prepared dishes.
Management Concerns
Several reviews mentioned dissatisfaction with new management and staffing issues, impacting overall customer experience.
Atmosphere
The restaurant's atmosphere was described as loud and chaotic, making it difficult for customers to enjoy their meals.
Positive Experiences
Despite the negatives, many customers enjoyed specific dishes and highlighted friendly servers, indicating potential for improvement.
CB
Christina Bender
2 days ago
4.0
On the day we visited, it was very busy with only a couple of servers, so the service wasn't as good as it could have been, but the food was excellent.
LU
Les Urbatsch
Jan 1, 2026
5.0
We go regularly and usually have the Steak Bites and Thai Shrimp and then split a meal. I do love the build your own pizza option, their pizza sauce is amazing!!
MA
Michelle Alm
Dec 18, 2025
5.0
The service is always top notch and the food is consistently on point.
LF
L F
Dec 12, 2025
2.0
We used to love this place. Last two times have us rethinking.
Last time, we ordered wings and they brought us boneless wings. The waitress was nice enough about it, but said, “oh I assumed you meant boneless.” What? Why? Took another half hour to get the wings and the rest of our party was done eating. No comp of any kind and took the boneless wings back. 😂
Today, we ordered the small bites/snack size ~$5 spinach dip. I even pointed to it on the menu when I ordered. When the waitress brought it, she brought the full size. I asked why it wasn’t the smaller, $10 cheaper one and she said there is only one size. That’s just not true??? Second, she didn’t bring us any plates, napkins, or silverware with the food. She seemed very annoyed when we asked. Also didn’t bring any pizza cheese or peppers despite us getting a pizza and seeing her bring them to all her other tables. Asked her for a to go container for the giant spinach dip we didn’t order. She brings 1 regular flat box that isn’t made for dip, clearly. The food was fine, but this waitress really ruined the trip. I mean the meal was $10 more than we wanted or expected. Unsure if we will keep coming back. Trying blackbirds pizza at this point.
HH
Harmony
Dec 10, 2025
5.0
We came in for my daughter’s birthday party. Hailey was our server and was great with the girls. Food was good and came out fairly quick. Highly recommend!
Frequently Asked Questions About Boston's Pizza Restaurant & Sports Bar
What type of food does Boston's Pizza Restaurant & Sports Bar serve?
Boston's Pizza Restaurant & Sports Bar serves gourmet pizzas, burgers, wings, pasta, salads, and more in a family-friendly environment.
What are the operating hours of Boston's Pizza Restaurant & Sports Bar?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Boston's Pizza Restaurant & Sports Bar offer takeout and delivery services?
Yes, the restaurant provides both takeout and delivery services for customer convenience.
Is Boston's Pizza Restaurant & Sports Bar suitable for families with children?
Yes, it welcomes children and offers a children's menu along with high chairs to accommodate families.
Does Boston's Pizza have a bar onsite and what alcoholic beverages do they serve?
Yes, Boston's Pizza has a full bar onsite serving beer, wine, cocktails, and other alcoholic beverages.
Where is Boston's Pizza Restaurant & Sports Bar located?
It is located at 1640 13th Ave E, West Fargo, ND 58078, United States.
Can I find Boston's Pizza Restaurant & Sports Bar on social media?
Yes, you can find them on Facebook at https://www.facebook.com/458976471111329 and on Instagram and Twitter using the handle 'bostonspizzausa'.
Are there any furniture stores near Boston's Pizza for customers interested in shopping before or after dining?
Yes, several furniture stores such as Ashley Furniture Home Store, Furniture Mart, Sutton Furniture, Slumberland Furniture, and Hot Spring Spa & Pool Table are nearby, providing convenient shopping options near the restaurant.
What other dining options are near Boston's Pizza Restaurant & Sports Bar?
Nearby dining options include Applebee's, Spitfire Bar & Grill, Taco John's, and Hardee's, which offer a range of cuisines from American to Mexican fast food.
Are there nearby coffee shops that customers can visit along with Boston's Pizza?
Yes, Caribou Coffee is nearby, offering a great spot for coffee or tea before or after enjoying a meal at Boston's Pizza.