Numerous reviews highlighted rude staff, poor customer service, and a lack of enthusiasm from employees.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing components.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned cold or improperly prepared food, including burgers and blizzards that were runny or not mixed properly.
Cleanliness
There were multiple mentions of unsanitary conditions, including dirty tables and staff not following proper hygiene practices.
TS
Tom Schmaltz
Aug 14, 2025
1.0
Went into Dairy Queen at 7 o’clock to order two large blizzards they cost me just over $18 which I was fine with the help was not enthused to be working when they handed me the blizzards. Neither one was tipped over to show like their guarantee when I asked them about their guarantee, the manager come huffing out and said what’s the problem and I said nobody tipped over the blizzard And I’m wondering if I get a coupon because it says right here and your sign she informed me that’s only if the blizzard falls out this is the first Dairy Queen that I’ve ever been treated so rudely at my grandchildren and my wife and I go there at least three times a month For supper. I guarantee we will not be back.
RR
rabbit
Aug 2, 2025
1.0
theres not much in breck/wahp so you take what you can get but thats 0 excuse for awful service and rude staff. its not that hard to pretend you care. its really not. tldr just go to the breckenridge dq even though they dont have chocolate ice cream. its like 5 minutes away.
just now i went thru my order, she didnt hear a WORD of it, and i went thru it again just for her to act like it was my fault she gave me vanilla ice cream instead of chocolate. i said chocolate the First time i said the order.
another time i ordered food and ice cream on my lunch break. i ASKED HER which blizzard i should get cuz i couldnt decide. she didnt put in the ice cream so i had to order it again. i ordered a smores blizzard (which we had Talked About, if you'll remember) and she gave me a reeses blizzard.
the blizzards are never mixed to the bottom, they cant shape a cone to save their lives (photo of said cone), they're rude and cant listen. i have never left a review like this EVER.
i have worked in the service industry for 7 years. i Understand not every day is your best day, and sometimes youre busy so you cant be at service 24/7. but at least Act like you care. every time i go the same 3 people act like theyre being held at gunpoint to be there. get a different job i beg of you.
KD
Kerry D'Amour
Jul 19, 2025
4.0
Got a malt.. could've been colder.
JL
Jaila Latraille
Jun 7, 2025
2.0
Took 10 minutes for someone to come to the cashier register when there was 8 workers and we were the only people in the store then had to wait 30 minutes for a blizzard, cone and Sunday the worker did not wash her hands after coming out of the bathroom
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Wahpeton?
Dairy Queen Grill & Chill in Wahpeton is open daily from 10:30 AM to 7:00 PM.
Where is Dairy Queen Grill & Chill located in Wahpeton?
It is located at 1626 Commerce St, Wahpeton, ND 58075-3168, USA.
What types of food and treats are offered at Dairy Queen Grill & Chill?
They offer classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
Does the Wahpeton Dairy Queen have drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill in Wahpeton family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with facilities such as booster seats and high chairs.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can use their mobile app and website for mobile ordering, rewards, and exclusive deals.
Which nearby businesses can I visit before or after dining at Dairy Queen in Wahpeton?
Nearby places include Walmart Wahpeton for shopping, Anytime Fitness for workouts, and Dollar Tree for party supplies and arts and crafts.
Are there any banks near Dairy Queen Grill & Chill for convenient transactions?
Yes, Bremer Bank and First Community Credit Union are close by for banking and financial services.
Where can I find entertainment options near Dairy Queen Grill & Chill?
You can visit Redbox kiosks nearby for movie rentals and Little Unny's Fireworks for shopping and toys.
How can I contact the Dairy Queen Grill & Chill in Wahpeton?
You can call them at +1 701-997-9389 or visit their website at https://www.dairyqueen.com/en-us/locations/nd/wahpeton/1626-commerce-st/15381/ for more information.