Taco Bell

Reviews

• BD

  Brianna Doucette

  Dec 22, 2025
  1.0
  I had one item in my order with steak in it. They were out of steak so they refused to make my entire $25 order. Because it was mobile in store pickup it was already marked ready so I couldn’t cancel the order. Customer service doesn’t do refunds either. Just insane to tell someone they can’t make the order and just walk away offering zero solution whatsoever.
• KG

  Kasandra Gonzales

  Dec 21, 2025
  1.0
  This is the worst Taco Bell I’ve been to. The customer service was very poor, especially from the girl working the drive-thru. She seemed like she didn’t want to be there and had a bad attitude. Her hair was also not well kept. On top of that, we were told we couldn’t place a separate order and were told to get back in the long drive-thru line just to order again. The food itself was decent, but the service completely ruined the experience.
• JL

  Jesse Layne

  Dec 20, 2025
  2.0
  I love Taco Bell. I love the food. Customer service at every location could always use some work, but that’s typical of any fast food place. But Minot needs another location. I went for a small meal after a day hanging with friends. Placed my order online and went to jump in the drive through line. The line was out to the road, but I joined anyways. I barely notice 20 minutes pass by as I’m listening to some good music, but I’ve only moved up 3 spots. There were still 6 cars in front of me before I even reach the spot to tell the employee I’m here to pick up an online order. I can only imagine how the 4 additional cars behind me were feeling. I get it’s busy, but this is ridiculous. Please open another location in Minot.
• AD

  Amy DB

  Dec 20, 2025
  1.0
  This was the worst experience I've ever had, waited over 30 minutes in the restaurant for our food, it gets to us, the hard shell tacos are smashed, half the order isn't there, workers were rude, they were taking door dash first. I will never go back. I used to love this place.
• MB

  Manuel Baeza

  Dec 16, 2025
  1.0
  1 Star Review Absolutely terrible experience. We placed an online order and then wanted to order additional food through the drive-thru. We were told there’s a “one order per car” limit and that we would have to drive all the way around again just to place another order. That makes no sense and was incredibly inconvenient. The customer service was rude and unhelpful, with zero effort to find a reasonable solution. Fast food is supposed to be fast and simple—this was neither. We ended up leaving and taking our business to Taco John’s instead, where we were actually treated like customers. Won’t be coming back.

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