Jimmy John's

3.8
182 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3304 South Broadway, Minot, ND
58701, United States

Hours

Reviews

3.8
182 reviews
5 stars
94
4 stars
28
3 stars
20
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food freshness, including old pickles and stale bread, while others praised the sandwiches as delicious and filling.

Service Speed

Many reviews highlighted inconsistent service speed, with some customers experiencing long wait times for orders, while others noted quick service.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff, while others reported rude interactions and poor handling of complaints.

Order Accuracy

Numerous customers expressed frustration with incorrect orders and missing items, indicating a trend of issues with order accuracy.
  • NM
    nakisha mullen
    Nov 28, 2025
    1.0
    Such a bad experience. I took a bite and it did not taste right. I had to throw it out. I then looked at the entire pickle and you can clearly see they are old. This pickle is rotten. Unacceptable.
  • JW
    ja who
    Oct 31, 2025
    5.0
    The food is AMAZING, the service is really fast, and the employees are great at their jobs.
  • PO
    Pamela Olson
    Feb 6, 2022
    1.0
    On the evening of Jan 16, I ordered from Jimmy John's South in Minot, through the Door Dash App. Someone from the store called me shortly afterwards, saying that they had no drivers available and wouldn't be able to deliver my order. When I stated that I couldn't pick it up, the caller said it would be cancelled and the amount paid credited back to me. I didn't see the credit after about 2 days, so I called the store. I was told that it may take 3-5 days. Not wanting to be a pest, I waited 2 weeks and called back. I was told that it was a Door Dash issue. I contacted Door Dash and was told that since the order was shown as delivered they couldn't do anything about it. I called the store back and told them what Door Dash had said, I was then told that it had been over 2 weeks and there was nothing that could be done. I asked why, stating my order was never delivered and there must have been an oversight. They offered to have their GM call me back. That was 4 days ago, I've had no call yet. If I could give less that 1 star, I would. This situation has been really disappointing. The amount paid included a tip for the driver, which I was happy to give if the order had even been received. I will not ever order from that store again. Buyer beware!!
  • BD
    Bill Dean
    Jun 11, 2019
    5.0
    My usual stop coming back from Williston. Easy access hopping off Highway 2 onto Highway 83 heading south. Usually not too busy as it's around 2-4pm when I go. Club Lulu #16 is my favorite.