Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of issues.
Food Quality
Food quality is inconsistent; while ice cream and some menu items receive positive feedback, there are complaints about food safety and incorrect orders.
Speed of Service
Service speed is often noted, with many customers appreciating quick service despite long lines, though some report significant delays.
Cleanliness
The location is generally described as clean, but there are concerns about food safety and cleanliness in food preparation.
Value for Money
Customers express mixed feelings about pricing, with some feeling that the value does not match the cost, particularly for certain menu items.
JJ
Jackie
Nov 11, 2025
5.0
This is my favorite dq location in Minot. The service is always super friendly and fast. Food is fresh and tasty. I have never had an issue with this location and will continue to be my go to in Minot!
MC
Mario C
Oct 22, 2025
5.0
Awesome!
TS
Tona Stevenson
Oct 10, 2025
5.0
My favorite Minot DQ. Always clean and always friendly service.
MT
Murphy Tyra
Sep 29, 2025
1.0
The ice cream is great here, no complaints. But the food? Oh. NO.
Listen. The tenders here lately contain less chicken than the nuggets at McDonald's. I got fries with my tenders, and they TASTED like mold! I called the store to let them know the fries they were cooking with might be contaminated or unsafe based on the mold taste. If it's not the fries themselves, I would seriously reconsider using whatever it is they cook them in until it's been deep cleaned. They tried to offer me more fries or in store credit, and when I made it clear I didn't want anything other than to make them aware of a possible food safety issue, NICELY, they hung up on me.
I've eaten here plenty over the years, and I've never been so disappointed in my food or the service. The location has always been difficult, their parking lot is uneven and difficult to navigate, and if you park be prepared to have difficulty leaving because the drive through can make that very nearly impossible for an indeterminate amount of time. The tenders used to be real tenders, and you used to get more than a small fry from McDonald's' worth in that huge box they serve your meal in. Well, not huge, but it seems huge when the food in the box doesn't even cover the bottom.
I am extremely disappointed and worried that people (including myself) will become ill after eating here based on today's performance alone. 9/29/2025, I ordered 2 combos, 2 blizzards. The fries in both combos were off. My dogs won't even eat them, and I've seen what they WILL eat. The tenders weren't tenders. The burger seemed fine. The ice cream was great.
Beware locations that don't care about cleanliness, food safety, or public health.
MP
Mellow Panda
Sep 29, 2025
1.0
I got frys from this place, and they tasted like mold and I called to let them know and inform them and told them I didn't want anything from them and they simply hung up on me