Dairy Queen Grill & Chill

4.3
546 reviews
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Business Details

1000 E Main St, Mandan, ND
58554-3762, United States
(701) 663-3996
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1000 E Main St, Mandan, ND
58554-3762, United States

Hours

Reviews

4.3
546 reviews
5 stars
333
4 stars
133
3 stars
41
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality, such as undercooked items and poor portion sizes.

Positive Experiences

Several reviews highlighted excellent service from specific staff members and enjoyable food experiences, particularly with ice cream.

Pricing Concerns

Customers expressed dissatisfaction with the value for money, citing high prices relative to portion sizes and quality.
  • CA
    Cody Atkinson
    Jan 5, 2026
    1.0
    Did an online delivery order for some food and an ice cream cake, the food was good but we never received the cake. I tried to call the location to see if the cake was still there, but after 15 minutes of being on hold and hearing the automated message repeat too many times I gave up.
  • LS
    Lance Seibel
    Jan 1, 2026
    1.0
    The owner lied to me over the phone saying that he was going to send me DQ coupons to make up for his employees' mistake (in place of a refund) that was over three weeks ago and now I know that he's a liar. I've been going there for about 30 years and that's how he treats loyal customers.
  • SH
    Stephen Herda
    Dec 30, 2025
    5.0
    I stopped by for an ice cream cake for a birthday party. Found a good one, and they personalized it for the birthday girl. It looks nice. Lots of other good food deals there. It was fairly busy when I stopped at 3 pm.
  • DC
    Dante Christmann
    Dec 11, 2025
    2.0
    Double checked that my order was right at the speaker, could hear them sound irritated with me whatever could have been something unrelated giving them a bad day. Made sure to still say please and thank you as much as I could but couldn’t get any words from them the entire time at the window. Gravy was half full didn’t get a large fry like I was charged for. Sounded very irritated and annoyed with me when they did talk to me. Chicken strips were tiny….normally it’s an amazing 5 star experience here but this morning was the complete opposite. Not sure what’s going on with the employees this morning but maybe show them a bit of anger management skills or emotion control skills? Worked 8 years in the food industry and totally get having off days but you should never take it out on the customer at least that’s my personal opinion.
  • JG
    Jonathan Grigsby
    Sep 24, 2025
    1.0
    Rude people, set my blizzard down in front other people!!!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Fridays and Saturdays. There are special holiday hours and closures.