Customers frequently reported rude or unhelpful staff, with several instances of poor customer service experiences.
Food Quality
Mixed reviews on food quality; some customers enjoyed the food while others found it overpriced or of inconsistent quality.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times reported.
Ice Cream Consistency
While many praised the ice cream, there were complaints about inconsistencies in preparation and portion sizes.
Cleanliness and Atmosphere
Generally positive feedback on the cleanliness and atmosphere of the restaurant, with some noting it as a good place for families.
JG
Jonathan Grigsby
Sep 24, 2025
1.0
Rude people, set my blizzard down in front other people!!!
LT
Lynell Thueson
Aug 25, 2025
5.0
Got served right away. Chicken strips basket was hot and tasty. The s'mores blizzard was good with chocolate ice cream.
GG
Greta
Aug 19, 2025
5.0
In and out quickly.
KD
Kevin Dockter
Aug 13, 2025
1.0
Terrible service went threw drive up paid told to pull up front and wait 20 minutes later still no food went inside and after 10 minutes of misery finally given my food no I'm sorry or anything.
CS
Celia Schoepp
Jul 28, 2025
5.0
Thanks you so much for making me a freezy at 10 when you guys were closing!
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Fridays and Saturdays. There are special holiday hours and closures.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill accommodate families and children?
Yes, the location is family-friendly, offers booster seats and high chairs, welcomes children, and has restrooms for customer convenience.
Can I order food online or via mobile app from Dairy Queen Grill & Chill?
Yes, you can place orders online through their website or use the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Is the Dairy Queen Grill & Chill location wheelchair accessible and does it provide free WiFi?
Yes, the location is wheelchair accessible and offers free WiFi for customers.
Where is Dairy Queen Grill & Chill located in Mandan, ND?
It is located at 1000 E Main St, Mandan, ND 58554-3762, USA.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby, you can find places such as the Mandan Tire & Auto Center for automotive needs, Bird Dog Brewery - Bismarck Taproom for a local brewery experience, and Ten Spot Lanes Inc, a bowling alley for entertainment.
How can nearby restaurants complement my visit to Dairy Queen Grill & Chill?
Nearby restaurants like Taco John’s and Dakota Farms Family Restaurant provide additional dining options if you're looking for variety beyond Dairy Queen’s menu.
Are there any convenient automotive services near Dairy Queen Grill & Chill?
Yes, nearby automotive services include Quick Service tire repair, Mandan Tire & Auto Center, Kupper Chevrolet-Subaru Auto Body and Glass, Dakota Kustomz for auto customization and repairs, and Hyundai of Mandan Service.