Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted poor customer service, including rude staff interactions and incorrect orders.
Food Quality
Food quality was inconsistent, with reports of cold or overcooked items, but some customers praised the taste when it was fresh.
Wait Times
Customers frequently mentioned long wait times for food, both in the drive-thru and for dine-in orders.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions in dining areas and restrooms.
Pricing
Several reviews indicated that prices were perceived as high relative to the quality and portion sizes of the food.
RN
Ryan Nixon
Oct 10, 2025
5.0
Had the new steak nuggets. They're same as rib meat. Great! Forgot to take a pic.
JJ
Joanna Jacobson
Sep 21, 2025
1.0
I went to order a couple things off the menu and you guys were “out” of everything. I thought the way the employees chose to communicate that was very rude as well. There was very little “customer service”
KK
Kirsten Kannianen
Sep 1, 2025
5.0
The food is good, but we always have to wait 5 to 10 minutes for our food.
TF
Trish Frederick
Aug 23, 2025
2.0
Weirded me out when they just put cold cheese on my french dip. :(
NG
Nani Goergen
Aug 14, 2025
2.0
Twice now I didn’t get my drink and I waited a long time for my food.