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McDonald's

3.3
(1524 reviews)

Business Details

817 20th St SW, Jamestown, ND
58401, United States
(701) 252-9538
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
817 20th St SW, Jamestown, ND
58401, United States

Hours

Reviews

3.3
1,524 reviews
5 stars
457
4 stars
336
3 stars
284
2 stars
140
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

While some customers praised friendly staff, others noted poor communication and unprofessional behavior among employees.

Food Quality

Several reviews mentioned cold or poorly prepared food, contributing to a negative dining experience.

Management Issues

Customers expressed frustration with management's lack of responsiveness to service problems and staffing shortages.
  • EG
    Edward Gloria
    Feb 24, 2026
    1.0
    It took an 1 hour 15 minutes to get served 2 fish fillet sandwiches, the first ½ was NOT THEIR fault. The last 45 minutes was their fault. . By the time I was at the window for my food it was ¾ of an hour. They were waiting for my fillet sandwiches. I pulled up into the waiting area. ½ passed and I was irritated. The manager stated they were getting ready for breakfast and forgot about my sandwichew. They should have comped them because they were COLD
  • AL
    Amber Lauf
    Feb 22, 2026
    1.0
    Ridiculous....waiting in line for a online order for over 40 minutes.....not impressed and fries were cold
  • JC
    Jorge Chavez
    Feb 21, 2026
    1.0
    Pésimo servicio... pedí por medio de la app servicio a la mesa... y me lo empacaron para llevar... la big mac sin ningún condimento.... solo pan y carne... además estaba viendo una serie en mi teléfono y me pidieron que le bajara... por dios!! Que tanto ruido puede hacer un teléfono con la mitad de volumen?!?!?!
  • CM
    Cactus Man
    Feb 20, 2026
    5.0
    Very good place to eat. Fast service and the workers were very nice, they told me to have an amazing night. The food was fresh and I got it very quickly despite how big my order was. I am definitely coming back.
  • EE
    Elinius
    Jan 31, 2026
    1.0
    Over 30 minutes and im still currently sitting in drive thru. Watched an entire drive through line go by me. When I went in to ask what was happening the response I got was....."nuggets" 0 stars

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Jamestown, ND?

McDonald's in Jamestown is open daily from 5:00 AM to 11:00 PM, with slight variations on Friday and Saturday when closing time is 10:00 PM.

What are the McDonald's delivery hours?

Delivery services are available from 6:00 AM to 10:30 PM every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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