Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,507 reviews
5 stars
450
4 stars
335
3 stars
283
2 stars
140
1 star
299
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes for orders, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Staff Behavior
While some staff were noted as friendly and helpful, there were numerous complaints about rudeness and lack of professionalism among employees.
Cleanliness and Maintenance
Several customers mentioned unsanitary conditions and poorly maintained facilities, including dirty dining areas and malfunctioning equipment.
Management Issues
Frequent mentions of poor management practices, including inadequate staffing and failure to address customer complaints effectively.
- KRKelly RexineJan 3, 20261.0Not fast food! If coming here expect 30-45 minutes to get food after you order. Drive through will take you another 20 minutes just to start your order. I will avoid this location from this point on.
- MGMajor GillisDec 24, 20251.0I’m standing here waiting on a gentleman who’s been waiting 30 minutes for their order. Just for them to be forgotten and not even their order is right. This place doesn’t belong if they can’t even put basic condiments on their food. This sign is a huge lie, seeing as you’ve comped my meal several times. Utterly ridiculous and shameful business practices. I’d avoid this restaurant if your order includes anything more then a cup of water, even then I hesitate.
- LMLevi MeesDec 23, 20251.0Food was just ok. Workers are something out of a nightmare. They never communicate well with eachother which then leads to slow service. They are usually yelling or cursing at eachother.
- JMJoe MalmsteadDec 3, 20252.0The last 3 times I’ve come to this location my food has taken 20+ minutes. One time was 35 minutes and there was only one other table in the store. When you ask about your order the managers don’t want to talk to you. if you wait patiently for help, you will be ignored. You have to grab someone’s attention and even then they just kind of look at you. Last time, half of our order came and then it took 3 more attempts at getting the rest of it before we had everything we ordered. Once again, management does not acknowledge the problem. It will be a long time before I go back to this McDonald’s.
- B9Burnout 94Dec 1, 20251.0I was in drive thru last night 11/30/25 at 10:20pm and left the drive thru at about 10:50. I ordered two mcchickens, and two cheeseburgers. After waiting forever, I finally got my order but it only had 2 mcchickens in the bag. So I got in line again, and politely told them the simple mistake. They said okay pull ahead to second window please. After I eventually got to the second window, they finally handed me a small bag with what I assumed to be the two missing cheeseburgers. NOPE, it was ONE. MCCHICKEN. SO I RECEIVED THREE SANDWICHES THAT NIGHT OUT OF FOUR WITH ONLY TWO OF THEM BEING CORRECT. LAST NIGHT’S CREW WAS A JOKE!!!!!! (Except for the nice older lady who always works first window)
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Jamestown, ND?
McDonald's in Jamestown is open daily from 5:00 AM to 11:00 PM, with slight variations on Friday and Saturday when closing time is 10:00 PM.
What are the McDonald's delivery hours?
Delivery services are available from 6:00 AM to 10:30 PM every day.
Does this McDonald's location have drive-thru service?
Yes, the McDonald's at 817 20th St SW offers drive-thru service with hours typically from 5:00 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms, or through their online ordering website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Jamestown offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Is there free WiFi available at McDonald's Jamestown?
Yes, WiFi is one of the services offered at this location.
What hotels are located near McDonald's at 817 20th St SW?
Nearby hotels include Comfort Inn, Days Inn, and Holiday Inn Express, making it convenient for guests to grab a meal at McDonald's.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Krispy Krunchy Chicken, Pizza Ranch, Subway, and TCBY for frozen yoghurt, providing diverse choices.
Where can I find nearby automotive services around McDonald's Jamestown?
Nearby automotive services include Les Schwab Tire Center, NW Tire, O'Reilly Auto Parts, RM Stoudt Ford Dealer, and Penske Truck Rental for your car care and rental needs.