Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,494 reviews
5 stars
448
4 stars
335
3 stars
281
2 stars
138
1 star
292
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service, particularly in the drive-thru and curbside pickup.
Staff Attitude
While some reviews praised friendly staff, many others noted rude or indifferent behavior from employees, contributing to a negative experience.
Order Accuracy
Customers frequently experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and poorly maintained facilities, impacting the overall dining experience.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or poorly prepared items, while others found the food acceptable.
- TStim staul6 days ago1.0Twice in the last month sitting in the drive thru waiting on my order, employees kept bringing the wrong orders to me, 3-4 cars behind me got their orders, again employees would bring out more orders and ask me it they are mine I responded no, had to go inside talk to a manager said where is my order, still waited like 15 minutes inside before they figured it out! Management needs to control that process better. I’ve heard there was alot bad review about this location, will be along time before I visit this location again!!!
- NFNoah FettigNov 10, 20252.0Slowest drive through I have ever dealt with. Over 30 minutes waiting for one McChicken. Staff was very nice and apologetic. Upper management- you NEED to schedule more people at late night. It is absolutely unacceptable that you would put this stress to your staff! Do better.
- CHChris HagmanNov 3, 20251.0Service felt isolated. Counter staff was nice to the elderly couple and then the single parent that came in after us. Ignored myself and partner, and since we only had cash (being from out of state) we were not helped at the counter. So, we left.
- OOOneway_nick6Oct 29, 20251.0On 10/29/25, I placed a mobile order for this location which was a small vanilla ice cream cone. I have arrived at 09:45 pm and was STILL waiting for this order to come out for a curbside pickup at 10:15 pm. This deserves a 1 star review and a customer that will take their money elsewhere.
- JSJosh StibalOct 29, 20251.0The last 6 months or so every time we stopped here the service has been terrible. From sitting and waiting for 30-40 mins for food, to cold food and everything in between. Last night we had a 25 min wait along with 3 other people. We’re over it. Last time we’ll eat there.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Jamestown, ND?
McDonald's in Jamestown is open daily from 5:00 AM to 11:00 PM, with slight variations on Friday and Saturday when closing time is 10:00 PM.
What are the McDonald's delivery hours?
Delivery services are available from 6:00 AM to 10:30 PM every day.
Does this McDonald's location have drive-thru service?
Yes, the McDonald's at 817 20th St SW offers drive-thru service with hours typically from 5:00 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms, or through their online ordering website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Jamestown offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Is there free WiFi available at McDonald's Jamestown?
Yes, WiFi is one of the services offered at this location.
What hotels are located near McDonald's at 817 20th St SW?
Nearby hotels include Comfort Inn, Days Inn, and Holiday Inn Express, making it convenient for guests to grab a meal at McDonald's.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Krispy Krunchy Chicken, Pizza Ranch, Subway, and TCBY for frozen yoghurt, providing diverse choices.
Where can I find nearby automotive services around McDonald's Jamestown?
Nearby automotive services include Les Schwab Tire Center, NW Tire, O'Reilly Auto Parts, RM Stoudt Ford Dealer, and Penske Truck Rental for your car care and rental needs.