Dairy Queen Grill & Chill

4.0
638 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
202 Business Loop W, Jamestown, ND
58401-5244, United States

Hours

Reviews

4.0
638 reviews
5 stars
330
4 stars
149
3 stars
70
2 stars
34
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and chicken, but there were complaints about overcooked burgers and inconsistent portion sizes.

Service Speed

Many reviews highlighted slow service, especially during busy times, with long wait times reported for both in-store and drive-thru orders.

Customer Service

While some staff were praised for being friendly and efficient, others were criticized for rudeness and poor communication, indicating a need for better training.

Cleanliness

Several customers noted issues with cleanliness, particularly in the dining area and behind the counter, which detracted from their overall experience.

Consistency

The quality of service and food was described as hit or miss, with some visits being excellent while others were disappointing.
  • BC
    Brady Crabtree
    Nov 2, 2025
    2.0
    I’ve been here probably 30 times. I have had food from ice cream, everything. It has good food. Decent service most of the time. BUT THE BLIZZARDS, every time I get a blizzard, half of it is the good flavor I ordered. however, the bottom half of every blizzard is unflavored straight vanilla, when you order tell them to make the whole thing what you pay for. Unreal. The honey bbq chicken strips are fire tho. They look just like the images
  • DF
    Darleen F
    Oct 14, 2025
    5.0
    This is the second time my husband and I went there. And both times, our food was fresh and so good. People there are really nice. But need to loosen up. LoL.
  • PJ
    Paul James
    Sep 30, 2025
    5.0
    Being from Texas I didn’t think about not having certain foods. I asked for a steak finger basket and my wife asked for a dude. The look we got was priceless. They had no idea what I was talking about, lol. We ordered a chicken basket and it was good except you don’t get gravy with it. Another Texas thing I guess.
  • CH
    Chelsie Hulm
    Sep 12, 2025
    5.0
    Good place
  • SL
    Sara Leann
    Aug 18, 2025
    4.0
    DQ is good for fast food. The ice cream is always good, blizzards are one of my favorites.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Jamestown offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, grillburgers, chicken strip baskets, and more.

What are the opening hours of Dairy Queen Grill & Chill in Jamestown?

The restaurant is open daily from 7:00 AM to 10:00 PM.