Jimmy John's

Reviews

• AK

  Alexandra Kraft

  2 days ago
  1.0
  We placed a pickup order and it wasn’t ready til 3 and a half hours later, and then we called and were told that we would still have to pay full price if we were to go and pick it up. Absolutely outrageous if you ask me. Cause personally if I’m ordering food when I’m hungry I don’t really wanna wait another 3 hours to get it, especially if it’s coming from a place that’s meant to be relatively “convenient” and “fast”. And the whole idea that it would still cost us full price which was a little over $40 is even more ridiculous. Like excuse me for ordering from your establishment because I was wanting your food and you couldn’t make it within even a reasonable time frame. We are currently boycotting jimmy johns. And when we went in to ask about it the worker that “helped” us out was just flat out rude and off putting as if it were our fault. And yes they were pretty busy today, I don’t think that justifies it taking 3.5 hours for 2 sandwiches. But with all that aside the guy on the phone when we called was rather friendly.
• JE

  Juan Espinoza

  Jan 6, 2026
  1.0
  How I received my sandwich when ordered via mobile and still had to get chips and drink myself.
• BH

  Brittany Hedges

  Dec 30, 2025
  5.0
  Food was great and service was fast and polite.
• SW

  Susan Willyard

  Dec 19, 2025
  1.0
  Ordered on website that said delivery available. Son ordered and received notification that delivery was going to be at a certain time frame. Waited 15 minutes beyond time given for delivery and nothing showed up. Called the store and they said they didn’t have drivers available so we must of used door dash. We paid for delivery from Jimmy John’s plus a tip. Horrible. Don’t post delivery is available and allow the system to accept payment for delivery with the food if you don’t have people to do it. The staff said our food is in the store and they won’t deliver it despite being paid for delivery. Cancelled the order as there is a reason people order delivery like maybe you don’t have a vehicle!
• RW

  Raylin Wolfe

  Nov 7, 2025
  1.0
  Literally said “I’m too busy to make you anything, you can head over to qdoba”. Couldn’t even look up when saying it. No problem bro.