Customers noted a mix of friendly and rude service, with some praising staff for their helpfulness while others reported inattentiveness and rudeness.
Food Consistency
Food quality varied significantly, with some customers enjoying their meals while others found them underwhelming or incorrectly prepared.
Speed of Service
Many reviews highlighted long wait times, especially during busy periods, though some noted that service was generally quick despite the lines.
Cleanliness
Several customers mentioned cleanliness issues in the dining area and with food preparation, indicating a need for better maintenance.
Mobile Ordering Issues
Customers experienced problems with mobile orders, including incorrect items and confusion about pickup procedures.
AN
Anthony Nagy
Oct 26, 2025
5.0
The crew working on 10/26 at 7:00pm were top notch, generous with toppings and knocked out a big line of cars quickly. Give them a raise and make sure they train all your staff
WT
Wayne Trottier
Sep 22, 2025
5.0
New ownership has brought new life to the motivation, commitment, confidence and added experience to the DQ. Friendly workforce who take pride in their work with quality and added effort to customer satisfaction. Great job.
NW
Natalie West
Sep 19, 2025
5.0
Always fast and friendly service!
TR
tom raker
Aug 14, 2025
1.0
Mobile curbside orders are anything but. What is the point when you have to go inside and order again?
TT
Taifens
Aug 1, 2025
3.0
Not bad, came up here from the south sadly no Jarrito Burger :( but flamethrower was an okay substitute 👌
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM. It is closed on Thanksgiving Day (Nov 27), Christmas Eve, Christmas Day, and New Year's Day.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location welcomes families and children, providing booster seats, high chairs, and is wheelchair accessible.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and enjoy mobile deals and rewards by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, the restaurant offers free WiFi and has restroom facilities available to customers.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 3600 S Columbia Rd, Grand Forks, ND 58201-3527, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Two Olives, an italian restaurant and bakery; Dollar Tree, a discount store for party supplies and crafts; and Grand Valley Animal Hospital if you need pet services.
Are there any nearby professional services close to Dairy Queen Grill & Chill?
Yes, there are multiple nearby real estate agencies such as Greenberg Realty and various agents like Zach Finney and Michelle Burt, as well as legal and medical services including Vogel Law Firm and Face & Jaw Surgery Center.
How can nearby locations like Grand Forks Fire Department be helpful when visiting Dairy Queen Grill & Chill?
The Grand Forks Fire Department nearby ensures safety and emergency assistance in the area, providing peace of mind during your visit to Dairy Queen Grill & Chill.