Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported issues with food preparation, including missing ingredients and poor taste.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rudeness and lack of attention from staff.
Smoothie Consistency
While some customers enjoyed the smoothies, others noted inconsistency in flavor and quality.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and poor hygiene practices observed in the establishment.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
LA
Lesley Anne
Jan 3, 2026
1.0
Our food was sloppy, there was sauce all over the wrap upon opening which made it hard to eat. There was hardly any chicken. I basically paid for a tortilla filled with buffalo sauce and lettuce.
JF
Jhames Yadelyn François
Dec 12, 2025
4.0
The welcome is warmly warm
PP
Paige
Nov 15, 2025
2.0
I paid extra for additions to my bowl and did not get them. I tried calling and no one answered.
EE
Eric
Nov 10, 2025
2.0
Don’t order food here. I ordered smoothies, a quesadilla, and a chicken salad here. The smoothies saved this review from being a 1-star. The quesadilla didn’t have enough cheese on it and I believe the chicken on the salad made me sick (food poisoning?) for a couple days. Maybe I’ll come back for a smoothie, but that’s it.
JC
Jaida Croaker
Oct 27, 2025
1.0
Every year I look forward to coming here for the free smoothie on my birthday. This year I came up to the register, showed them my ID to prove it’s my birthday, and was told I need to have their app for the free smoothie - no problem, stepped out of line and went to download the app. Got it all set up, enabled notifications, put in my birthday, etc. Then went to checkout to scan the code and was told I need to have the app for “longer time” ok then why did I just step out of line and do all this? I asked if there was anything that I could do and they said just pay full price for my smoothie. I left with no smoothie and it put a real damper on my birthday and hurt my feelings. I would personally never treat a customer that way. I have been going here for 10+ years and will never return over 1 birthday smoothie.