Service Speed
Customers frequently reported long wait times for food and service, particularly in the drive-thru.
Order Accuracy
Many reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, others described it as mediocre or poorly prepared, with complaints about cold or stale items.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service, while others reported rudeness and lack of attentiveness.
Drinks and Specials
The drinks, especially slushies, received positive remarks, with many customers highlighting them as a standout feature.