Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the burgers for being delicious and fresh, with some highlighting specific items like the Dakota burger and smash fries.
Service Issues
Several reviews mentioned poor customer service experiences, including confusion with orders, unhelpful staff, and long wait times.
Cleanliness
Multiple customers reported that the restaurant was dirty, with unclean tables and floors being a common complaint.
Pricing Concerns
Many customers felt that the prices were high for the quality of food received, with some stating that the food did not justify the cost.
Positive Staff Interactions
Despite service issues, some customers highlighted positive interactions with staff, noting their kindness and helpfulness.
JA
Justin Aguirre
4 days ago
3.0
Person who took the order was very unpleasant and very unwelcoming. She very much did not want to be there and you could tell….. did not catch her name but she came from the back and her badge said burger wizard.
SB
Steven Boren
Nov 11, 2025
5.0
Customer service was great very friendly and helpful. Burger was cool well and tasted good
NT
Nancy Tougas
Nov 9, 2025
5.0
First time at a Smashburger. I ordered a 1/4 hotdog with ketchup only, fries and a drink. The hotdog buns are one of my favorite, New England style. Like a tiny loaf of bread split at the top and grilled on each side. Everything was really good. I ordered for take out and it was ready before the projected time. They didn’t forget to put napkins, ketchup, and silverware. Handicap assessable, parking is easy in and out. No drive through. Restaurant was clean as can be. Great place!
EM
Eric Monson
Nov 7, 2025
5.0
Everytime I eat here my experience is great and the food is hot, fresh and fast. The customer service and cleanliness is excellent which is a rarity in today's food scene. I will be back soon!
JK
Josh Knudson
Oct 21, 2025
5.0
The service members here are phenomenal, they are knowledgeable of their product, kind mannerisms, and the food came out fast, fresh and delicious!
I think this place does better than similar restaurants of this caliber. I will be returning!
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular operating hours of Smashburger in Fargo?
Smashburger is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.
Does Smashburger offer delivery and what are the delivery hours?
Yes, Smashburger offers delivery services. Delivery is available from 11:30 AM to 8:30 PM Monday through Thursday and Sunday, and from 11:30 AM to 9:30 PM on Fridays and Saturdays.
Can I order Smashburger food online or through an app?
Yes, you can order through the Smashburger app available on the Apple App Store or via their online menu and order links on their website.
Does Smashburger cater to dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options along with coffee, breakfast, lunch, dinner, and dessert items.
Is Smashburger in Fargo wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, and restrooms to accommodate customers with accessibility needs.
Is there seating available at Smashburger?
Yes, Smashburger offers dine-in seating with high chairs available, welcoming families and children as well.
Which nearby fitness center can I visit before or after dining at Smashburger?
Anytime Fitness, a nearby gym, is close to Smashburger, making it convenient to work out before or after your meal.
Are there any nearby beauty salons near Smashburger for a post-meal appointment?
Yes, Hair by Claudie and Fantasy Nails are nearby beauty salons and spas close to Smashburger where you can schedule a beauty treatment after dining.
What dessert options are available near Smashburger for a sweet treat?
The Yogurt Place, an ice cream shop nearby, is a great option to enjoy a sweet dessert after your meal at Smashburger.