McDonald's

3.2
193 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
5160 Charles Way S, Fargo, ND
58104, United States

Hours

Reviews

3.2
193 reviews
5 stars
64
4 stars
39
3 stars
24
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, particularly in the drive-thru and curbside pickup.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

While some customers enjoyed fresh and well-prepared food, others received cold or poorly made items.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall experience.
  • KT
    K T
    Nov 15, 2025
    1.0
    Third time with incredibly rude staff members, done coming to this location.
  • DF
    Diane F.
    Nov 7, 2025
    1.0
    Terrible customer service! Will not be going back.
  • TT
    Trisha Thomas
    Oct 30, 2025
    3.0
    When I went to this location I placed my order and went up to the first window. There was nobody there and I waited for a few minutes. I thought that maybe I just needed to pay at the next window since by the time I rounded the corner the car in front of me was at the second window. I moved up to the next window and was met by a lady who opens the window looks at me then tells me I was supposed to pay back there when I went to had her my card. I told her when I was there that nobody was at the window. She took my card walked away for a while. She finally came back to the window gave me my card, food and said nothing before closing the window.
  • BB
    Brianne Braseth
    Oct 29, 2025
    1.0
    Crappy management... No thanks I will not contact you guys you already know what happened and nothing gotten done about it.. Hopefully the new owners will change out some of the management team there.
  • KY
    Ken Young
    Oct 26, 2025
    1.0
    Waited 30 mins for our food and it was ice cold, plus the hair on our tray we did ask for.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Fargo at 5160 Charles Way S?

McDonald's Fargo at 5160 Charles Way S is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM until 11:00 PM.