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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times and poor service, particularly in the drive-thru and curbside pickup.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Food Quality
While some customers enjoyed fresh and well-prepared food, others received cold or poorly made items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall experience.
KT
K T
Nov 15, 2025
1.0
Third time with incredibly rude staff members, done coming to this location.
DF
Diane F.
Nov 7, 2025
1.0
Terrible customer service! Will not be going back.
TT
Trisha Thomas
Oct 30, 2025
3.0
When I went to this location I placed my order and went up to the first window. There was nobody there and I waited for a few minutes. I thought that maybe I just needed to pay at the next window since by the time I rounded the corner the car in front of me was at the second window. I moved up to the next window and was met by a lady who opens the window looks at me then tells me I was supposed to pay back there when I went to had her my card. I told her when I was there that nobody was at the window. She took my card walked away for a while. She finally came back to the window gave me my card, food and said nothing before closing the window.
BB
Brianne Braseth
Oct 29, 2025
1.0
Crappy management...
No thanks I will not contact you guys you already know what happened and nothing gotten done about it.. Hopefully the new owners will change out some of the management team there.
KY
Ken Young
Oct 26, 2025
1.0
Waited 30 mins for our food and it was ice cold, plus the hair on our tray we did ask for.
What are the opening hours for McDonald's Fargo at 5160 Charles Way S?
McDonald's Fargo at 5160 Charles Way S is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 6:00 AM until 11:00 PM.
What are the delivery hours for McDonald's Fargo?
Delivery is available daily from 6:00 AM to 10:30 PM.
Can I order McDonald's through a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
What payment methods does McDonald's Fargo accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does McDonald's Fargo have facilities accessible for children and people with disabilities?
Yes, they offer wheelchair accessible entrances, seating, and restrooms, as well as high chairs and a children's menu.
What types of food and meal times does McDonald's Fargo serve?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu available throughout the day.
What nearby places can I visit before or after dining at McDonald's Fargo?
Nearby you can visit Cash Wise Foods grocery store, Jen's Bakery for desserts, or unwind with a haircut at Sport Clips Haircuts of Fargo - Timber Creek.
How can nearby financial services help when visiting McDonald's Fargo?
Magnifi Financial credit union and Edward Jones financial advisors are close by if you need banking or financial advice during your visit.