McDonald's

3.2
197 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
5160 Charles Way S, Fargo, ND
58104, United States

Hours

Reviews

3.2
197 reviews
5 stars
66
4 stars
39
3 stars
24
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several reviews highlighting poor management and lack of training.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently mentioned long wait times in both drive-thru and curbside pickup, with some stating they waited over 30 minutes.

Food Quality

Mixed reviews on food quality; some praised fresh food while others received cold or poorly made items.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty tables and unsanitary conditions.
  • MH
    Matt Hajostek
    4 days ago
    1.0
    The restaurant consistently undersizes their meals. Order a large meal, always get a large fry but a medium drink. A medium drink belongs with a medium meal. A large drink belongs with a large meal, figure it out. The worst part is their system appears to be set up this way so the receipt shows it’s a large meal, but separately shows medium drink. So when you bring it up to the employees that you ordered a large meal, they point to the receipt saying “it says medium drink.”
  • TL
    Tu Le
    Dec 19, 2025
    1.0
    Order a mcchicken, ask for additional ketchup and bacon. Came with the additional ingredients but not lettuce 😑 and it looks like a mess
  • DW
    Darius Waldner
    Nov 21, 2025
    4.0
    Great fast food place.
  • KT
    K T
    Nov 15, 2025
    1.0
    Third time with incredibly rude staff members, done coming to this location.
  • TT
    Trisha Thomas
    Oct 30, 2025
    3.0
    When I went to this location I placed my order and went up to the first window. There was nobody there and I waited for a few minutes. I thought that maybe I just needed to pay at the next window since by the time I rounded the corner the car in front of me was at the second window. I moved up to the next window and was met by a lady who opens the window looks at me then tells me I was supposed to pay back there when I went to had her my card. I told her when I was there that nobody was at the window. She took my card walked away for a while. She finally came back to the window gave me my card, food and said nothing before closing the window.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Fargo at 5160 Charles Way S?

McDonald's Fargo at 5160 Charles Way S is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM until 11:00 PM.