Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting a lack of engagement from employees.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management practices, including ineffective staff training and inadequate response to customer complaints.
RH
Reginald Harris
Nov 14, 2025
1.0
One of the workers here stole my visa gift card info it was only $26 on it. There was a tall Black male standing behind me while I was waiting on my food changing the trash but he was really looking over my shoulder stealing card information.
LP
Lucas Paulson
Nov 14, 2025
1.0
Placed a breakfast mobile order 20 minutes before breakfast ended. Arrived one minute after it ended, order cancelled. Did you start my order 20 minutes after I placed it? Very disappointing.
AP
Aubrey Phillips
Nov 13, 2025
4.0
fast service but they did charge me for 2 ranch cups
JJ
John
Nov 12, 2025
1.0
Whenever you order here it’s almost like they are surprised you ordered a cheeseburger or chicken nuggets. It takes so incredibly long for them to produce the products that they are very famously known for having. Two times in a row I’ve been in the drive thru for 30 minutes.
AR
Adam Rochlin
Nov 10, 2025
1.0
This has got to be one of the slowest McDonalds I’ve ever been to. I placed an order for pickup and it still took 10 minutes