Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many experiencing long wait times in both drive-thru and dine-in.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Staff Attitude
Feedback indicated a lack of engagement and friendliness from staff, with some customers noting that employees appeared defeated or uninterested.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and poorly prepared meals.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
KC
Katherine Curren
Dec 6, 2025
2.0
Never been to a slower McDonald's in my life. Even in airports, internationally, locally, etc. For 20-30 min wait regardless of inside or drive thru you may as well hit a sit down place. Its not just when its busy, seems to be extremely slow at all times. Food is fine just takes FOREVER to get through a "fast" food place.
SL
Scott Lawrence
Dec 6, 2025
1.0
Was in for 2 unsweetened teas. Everything moved behind the counter so couldn't just pay and move on like every mcdonalds that refused to follow that ridiculous recommendation. Gave up on my 2 sweet teas after 20 minutes. Watched the fancy robot drink filler grab nothing then rotate, dump ice down the drain, then rotate and dump soda down the drain only about 13 times while I was waiting.
Staff looks totally defeated and drained. This McDonalds needs new ownership and new management. A shame.
MM
micah melby
Nov 27, 2025
4.0
It's was ok, but not theres better McDonald's in town.
RH
Reginald Harris
Nov 14, 2025
1.0
One of the workers here stole my visa gift card info it was only $26 on it. There was a tall Black male standing behind me while I was waiting on my food changing the trash but he was really looking over my shoulder stealing card information.
JJ
John
Nov 12, 2025
1.0
Whenever you order here it’s almost like they are surprised you ordered a cheeseburger or chicken nuggets. It takes so incredibly long for them to produce the products that they are very famously known for having. Two times in a row I’ve been in the drive thru for 30 minutes.