Dairy Queen Grill & Chill

3.7
524 reviews
Get DirectionsCallWebsite

Business Details

3201 13th Ave S, Fargo, ND
58103-3402, United States
(701) 293-5918
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3201 13th Ave S, Fargo, ND
58103-3402, United States

Hours

Reviews

3.7
524 reviews
5 stars
212
4 stars
126
3 stars
78
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and disrespectful behavior.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and insufficient ingredients.

Cleanliness

Some customers noted cleanliness issues, particularly with the dining area and food preparation.

Pricing

Several reviews mentioned high prices and a lack of value for money, with complaints about overcharging and inconsistent portion sizes.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • SS
    Sheena Swiggum
    3 days ago
    1.0
    Never again! These women can't fry! Went thru drive thru on my lunch got a chicken strip basket had to go back inside because the fries were hard as a rock, the lady inside was nice but again said they just came out of the frier, which yes I understand but if your fryer is on too high temp then your just burning the potatoes right outa them , which they are 100 percent doing to everything šŸ™ƒ good luck to everyone! I will not waisting another penny there.
  • PA
    Peace albert
    Oct 7, 2025
    1.0
    The inside smelled like sewer water. The service was terrible. I was overcharged for 2 kids meals and I kept telling the customer service person and he kept saying itā€™s the right order. Sure enough, after I looked at the receipt I was right. They had to void and re-recharge me for the correct amount. They didnā€™t get our order correct after all that. When I went back in to have them remake the cheeseburger, I didnā€™t see him at the grill. I heard the microwave and then he takes something out of it and hands me a burger on a bag. I ended up throwing it away. Never going back there!
  • RM
    Rheanna Martin
    Sep 24, 2025
    1.0
    Went through the drive through on 9/24 around 2:10 pm. The lady taking the order was very rude, she was mad when I asked to add in Oreo pieces to my blizzard, saying she had to restart and sighing loudly. I get the food, the ice cream sundae was tiny, way smaller than usual and the two ranch sides I got were spoiled/congealed.
  • IS
    Issaiah Smith
    Sep 20, 2025
    3.0
    My banana splits have been pretty lacking lately next time ill have to take a picture
  • CK
    Chrystal Geray (Kryss)
    Sep 3, 2025
    3.0
    Good food. I felt like they skipped a little on the sundae topping.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Fargo?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and ice cream cakes.