Dairy Queen Grill & Chill

3.7
524 reviews
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Business Details

3201 13th Ave S, Fargo, ND
58103-3402, United States
(701) 293-5918
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3201 13th Ave S, Fargo, ND
58103-3402, United States

Hours

Reviews

3.7
524 reviews
5 stars
212
4 stars
126
3 stars
78
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overcharging.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others noted inconsistencies and freshness issues.

Cleanliness

Some customers mentioned cleanliness concerns, particularly regarding the dining area and food preparation.

Service Speed

Several reviews indicated slow service times, especially during busy periods, impacting overall customer satisfaction.
  • PA
    Peace albert
    Oct 7, 2025
    1.0
    The inside smelled like sewer water. The service was terrible. I was overcharged for 2 kids meals and I kept telling the customer service person and he kept saying it’s the right order. Sure enough, after I looked at the receipt I was right. They had to void and re-recharge me for the correct amount. They didn’t get our order correct after all that. When I went back in to have them remake the cheeseburger, I didn’t see him at the grill. I heard the microwave and then he takes something out of it and hands me a burger on a bag. I ended up throwing it away. Never going back there!
  • RM
    Rheanna Martin
    Sep 24, 2025
    1.0
    Went through the drive through on 9/24 around 2:10 pm. The lady taking the order was very rude, she was mad when I asked to add in Oreo pieces to my blizzard, saying she had to restart and sighing loudly. I get the food, the ice cream sundae was tiny, way smaller than usual and the two ranch sides I got were spoiled/congealed.
  • IS
    Issaiah Smith
    Sep 20, 2025
    3.0
    My banana splits have been pretty lacking lately next time ill have to take a picture
  • TN
    Tnt Northern
    Sep 10, 2025
    1.0
    The children that they have running this place are unprofessional and rude pull up to the speaker not too hi, Can I take your order but what do you want and then when asked for a manager after half my order was missing she (child) proceeded to act worse then the employee this is a long time issue with this location that the owner allows their employees to treat people in this community like dirt when we spend very good money at this location
  • CK
    Chrystal Geray (Kryss)
    Sep 3, 2025
    3.0
    Good food. I felt like they skipped a little on the sundae topping.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Fargo?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.