Customers reported inconsistent service, with some employees being rude or inattentive, while others provided excellent service.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and tasty items, while others received cold or poorly prepared meals.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mentioned unsanitary conditions.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, feeling they were smaller than expected for the price.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times, while others praised the quick service.
SB
Sadie Bakken
4 days ago
3.0
Ordered take away online. Delivery was great, however I must say that when you charge almost a dollar per sauce, please include all those I paid for in my order, otherwise you’re literally just stealing from your own customers and I don’t appreciate it. Fries were clearly very old. I live less than 2 minutes from the location, and my driver was quick to pick up and get here, so I know it wasn’t due to a long time in transit. Everything else was ok.
JJ
JJOUT
4 days ago
2.0
Its supposed to be fast food. Well 27 minutes waiting after asking politely on time if my food was ready. Response was "chicken strips need to cool and it will be right up" and then I ask if they have cooled down yet. Response from another employee "we dont have your order on ticket". Won't be going to any dairy queens, it seems as they dont train on customer service. Maybe try and you will get even more customers. Or just keep leaning on the fact the DQ name owns our market for ice cream and thats your business model. Not a fan of the service. Great ice cream though.
SW
Scott Weiand
Nov 15, 2025
2.0
I was disappointed with my experience at DQ. I ordered an ice cream cake with specific instructions. I have a fanatical Bison fan in the house. I instructed the cake to be frosted gold and green frosting. Also gold and green sprinkles. My granddaughter picked up the cake not being aware of my specific cake requests. Needless to say when I saw it I was disappointed. Thd cake was however delicious. Its just another example of people not listening to what the customer wants.
PP
Pepper
Sep 26, 2025
1.0
I ordered large vanilla cone at this store, They used large shell but only filled little ice cream in the center, so much smaller than the cone I would normally get at other dairy queen store. They weren't busy when I had purchase. Maybe only 1 customer.
SM
Susan Margheim
Sep 4, 2025
1.0
Ordered onion rings and French fries with our blizzards. BOTH tasted bitter! Told employee and she said " maybe the oils old but I have no idea what day they change it." So..told a different employee about it as she was walking around, her response was, yeah..I heard..sorry." I said, so is it possible to get a refund? She said, Im not sure..it would be up to the manager..and walked away? Eventually a gal did come to my table and give me $ back for the French fries, I said thankyou, but what about the onion rings? She kept walking...