Dairy Queen Grill & Chill

4.1
314 reviews
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Business Details

5131 Prosperity Way S, Fargo, ND
58104-7568, United States
(701) 532-2055
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
5131 Prosperity Way S, Fargo, ND
58104-7568, United States

Hours

Reviews

4.1
314 reviews
5 stars
179
4 stars
69
3 stars
27
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude employees and long wait times.

Food Quality

Inconsistent food quality was noted, with complaints about cold or old food and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the location, while others reported unsanitary conditions.

Positive Experiences

Despite the issues, several customers enjoyed the ice cream and some praised specific staff members for their service.
  • MB
    Michelle Bent
    Dec 10, 2025
    3.0
    Service could be better. No one talked, said thank you. The guy at the window had his pants down so u could see his underwear.
  • SB
    Sadie Bakken
    Nov 20, 2025
    3.0
    Ordered take away online. Delivery was great, however I must say that when you charge almost a dollar per sauce, please include all those I paid for in my order, otherwise you’re literally just stealing from your own customers and I don’t appreciate it. Fries were clearly very old. I live less than 2 minutes from the location, and my driver was quick to pick up and get here, so I know it wasn’t due to a long time in transit. Everything else was ok.
  • JJ
    JJOUT
    Nov 20, 2025
    2.0
    Its supposed to be fast food. Well 27 minutes waiting after asking politely on time if my food was ready. Response was "chicken strips need to cool and it will be right up" and then I ask if they have cooled down yet. Response from another employee "we dont have your order on ticket". Won't be going to any dairy queens, it seems as they dont train on customer service. Maybe try and you will get even more customers. Or just keep leaning on the fact the DQ name owns our market for ice cream and thats your business model. Not a fan of the service. Great ice cream though.
  • SW
    Scott Weiand
    Nov 15, 2025
    2.0
    I was disappointed with my experience at DQ. I ordered an ice cream cake with specific instructions. I have a fanatical Bison fan in the house. I instructed the cake to be frosted gold and green frosting. Also gold and green sprinkles. My granddaughter picked up the cake not being aware of my specific cake requests. Needless to say when I saw it I was disappointed. Thd cake was however delicious. Its just another example of people not listening to what the customer wants.
  • PP
    Pepper
    Sep 26, 2025
    1.0
    I ordered large vanilla cone at this store, They used large shell but only filled little ice cream in the center, so much smaller than the cone I would normally get at other dairy queen store. They weren't busy when I had purchase. Maybe only 1 customer.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Fargo?

Dairy Queen Grill & Chill in Fargo is open daily from 10:00 AM to 10:00 PM.

Is Dairy Queen Grill & Chill open on holidays?

No, the Fargo location is closed on specific holidays including November 27, December 24, and December 25, 2025.