Dairy Queen Grill & Chill

3.2
438 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4015 45th Street South, Fargo, ND
58104, United States

Hours

Reviews

3.2
438 reviews
5 stars
141
4 stars
88
3 stars
60
2 stars
28
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 30 minutes.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and sizes, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms, which deterred customers from ordering food.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared items, contributing to an overall negative dining experience.
  • MT
    Marci Turcar
    6 days ago
    1.0
    I am absolutely lost in the fact that this Dairy Queen, even after reopening under new management still cannot find a single employee with basic customer service skills. Every single employee I come in contact with at this location is beyond rude and acts like the customer is inconveniencing them by shopping there.
  • AA
    Alex
    Oct 22, 2025
    1.0
    There’s no reason when I hand the cashier my debit card in the drive through they should ever take it with them out of site for several min.
  • MM
    Mya Martenson
    Oct 1, 2025
    1.0
    Hours were wrong. And the workers are extremely, they seriously did not say one word when we were at the window. Not one. And the ice cream was melted.
  • CB
    C B
    Sep 14, 2025
    1.0
    Im over there standing at the register with no one to be found taking orders. Other workers are just sneaking glances or just full on staring and im pretty sure they can take orders too. 5 minutes is too long without service.
  • AH
    Amanda Hochstatter
    Sep 1, 2025
    1.0
    If I could give less stars I would. The workers completely ignored me then after they finally acknowledged my existence, they tried to skip over my order to take care of their friends first.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Fargo?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:00 PM.