Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or incorrect items.
Cleanliness
Some customers noted cleanliness issues, such as sticky floors and unsanitary conditions.
Positive Experiences
Despite the negatives, several reviews highlighted friendly staff and good food experiences.
MP
Mark Pierce
Jan 4, 2026
4.0
Good food
MM
Mace Marie
Nov 23, 2025
1.0
The soda machine all came out carbonated water, the workers sat there and played on there phones didn’t see them once wash there hands after playing on there dirty phones, literally will never ever come back here paid 52.00 and the service was shit! Probably need associates that care about customer satisfaction!
JP
Jon Payson
Nov 12, 2025
1.0
One star as I walked into the building as its open at 630pm, I was informed by an employee they aren't taking orders inside just in the drive though. This doesn't make sense to me. The employee said they don't have anyone to ring up customers on the front counter or anyone for the lobby. Again this doesn't make sense. Lock your door if your lobby isnt open. Now im just turned off and will go somewhere else I suppose.
GE
Ginny Ellenson
Nov 6, 2025
1.0
We go to Arby’s when we see ads that look delicious. They are never as advertised. Many disappointments but the latest was the turkey gobbler sandwich. It was tasty but was missing the crispy onion rings that were supposed to be on it. Many other specials that were not as advertised, too many to list. Do they not train employees? Won’t go there anymore.
AH
Amber Hewson
Oct 8, 2025
1.0
Seriously..this is a large fry. Half empty stuffed with cold packets of ketchup everyone's had there hands on. And nothing in the bottom of the bag! Come on. Just ridiculous haven't even made it home yet. Can't wait find the rest of my surprise food or lack there of.
Well I got home, my sandwich was made wrong, what you said NO BBQ sauce, here let me add xtra to yours, no cheese on the cheddar roast beef. Huh? Not a good day today at Arby's!