Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
577 reviews
5 stars
238
4 stars
177
3 stars
75
2 stars
22
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and mistakes in orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or improperly prepared items, including undercooked meat and missing ingredients.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with drive-thru service, leading to frustration among customers.
Cleanliness
Several reviews noted cleanliness issues, including sticky floors and unsanitary conditions, which detracted from the overall dining experience.
Operational Hours
Customers frequently complained about inconsistent operating hours, with reports of the restaurant closing earlier than advertised.
- BBBaddie80BixchDec 30, 20251.0I was ordering the $7 chicken sandwich meal from the coupon book that I was given. They couldn’t make it spicy and all they do is just dip the breast in buffalo sauce. Super easy. Employee was very disrespectful. Took along time to put in the coupon. Made us wait on the right while my friend and I saw at least 3 people getting their food when they ordered after us. I didn’t eat my food cuz it was cold and bland. I wouldn’t recommend going here and go to a different Arby’s. This one just isn’t it.
- MBM BDec 22, 20251.0Bad soda today (mellow yellow), old meat for sure hardly even edible, $30 meal for nothing. Didn't wanna be this guy. The fried stuff was good though.
- WSWolf SnowDec 4, 20251.0Idiots thought that swapping my buffalo chicken sliders with fries was a fair trade. Never ordering from there again. Not that hard to call a customer & ask what they want instead. Teach your workers better
- CKCraig KlinefelterNov 13, 20251.0Had to pull off to the side and wait for potato cakes they said. When food was brought out potato cakes were cold.
- TJTina JohnsonOct 2, 20254.0I was very disappointed with the service tonight which is odd. When at the drive through I asked if they were still doing the BOGO sandwich deal, and the lady barked, NO! But when the app finally pulled up, the 1st 2 deals were just what she said they were NOT doing anymore! And at the windows this lady was just RUDE!!! Never cracked a smile 1 time! Very disappointed tonight. Sandwich was ok but hardly any fries!! Definitely NOT worth $11.52 OR putting up with RUDE ATTITUDE!!! Gonna have to rethink ever coming back here! Honey if you hate your job that bad......Just quit!!! Please