Jimmy John's

3.1
180 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1701 3rd Ave W, Dickinson, ND
58601, United States

Hours

Reviews

3.0
180 reviews
5 stars
65
4 stars
24
3 stars
14
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Speed of Service

Customers frequently mentioned long wait times for both in-store orders and deliveries, contradicting the 'freaky fast' promise.

Food Quality

Feedback on food quality was mixed, with some praising the sandwiches while others complained about stale bread and incorrect portion sizes.

Cleanliness

Several reviews pointed out cleanliness issues, including unsanitary practices and a messy environment.
  • CA
    Chloe Acree
    Dec 9, 2025
    1.0
    Ordered door dash my dasher was waiting 40 minutes for my sandwich I understand when it’s busy but when my food arrived was missing stuff and I only had meat on half of my sandwich tried calling the store and the person was super unprofessional argued with me and told me to get an application to help and was super rude and hung up
  • JM
    Joseph Mathews
    Dec 6, 2025
    1.0
    Sometimes they deliver to my house, sometimes they don't. Get it together, it's not that hard. Clearly corporate is reaching for business by adding items, like pickels. We'll stick with Subway.
  • GJ
    Gerald Krenzke Jr.
    Nov 14, 2025
    3.0
    Too busy during lunch. Took too long to get my sub.
  • RN
    Robert Kimzey Niki
    Nov 5, 2025
    5.0
    Arrive during lunch. It Was fairly busy, everyone was working in good rhythm getting the job done. One of the managers jumped in to make my order to keep the sandwiches moving. I believe his name was Cory. The Place was clean and a good atmosphere. I Even watched Cory have them change gloves. Good job Man.
  • CS
    Caleb Stoken
    Oct 29, 2025
    1.0
    Just went in ordered a ultimate Italian and I got a roast beef sandwich in stead. I was the only customer in there, the two dudes working there may as well been the living dead cuz they move like a 98 year old lady. No pride, no enthusiasm, and no team work either.