Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Speed of Service
Customers frequently mentioned long wait times for both in-store orders and deliveries, contradicting the 'freaky fast' promise.
Food Quality
Feedback on food quality was mixed, with some praising the sandwiches while others complained about stale bread and incorrect portion sizes.
Cleanliness
Several reviews pointed out cleanliness issues, including unsanitary practices and a messy environment.