Customers frequently reported slow service, especially during peak hours, with long wait times at both the drive-thru and counter.
Staff Attitude
There were mixed reviews about staff behavior, with some customers noting rudeness and poor customer service, while others praised friendly and helpful employees.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness
The establishment was often described as dirty, with unclean tables and floors, raising concerns about hygiene.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
KT
Kendra Thompson
Nov 12, 2025
1.0
have been here a handful of times and have ordered gravy with my meal to go everytime and have never received the gravy. very disappointed
LL
Louis Llorente
Nov 7, 2025
4.0
Drive through is very slow food is good
RH
Rebecca Harris
Oct 13, 2025
3.0
Very slow service. The girl working the drive thru was so soft spoken I ordered and hoped my order was right.
SF
Samantha Faulks
Sep 19, 2025
2.0
Kari (girl with blue hair) had an attitude with everyone in there. My family sat and watched her interactions in awe as manager looked on and said nothing. Vivian came in and and started busting her butt, caught up on all orders and assisted her fellow coworker's.
CH
Colleen Hayes
Sep 7, 2025
1.0
We were totally ignored by the workers. We stood at a the counter for 5 minutes and were not even acknowledged. There were four employees behind the counter trying hard not to make eye contact while they hung out. We left and will not be back.
It is located at 372 15th St W, Dickinson, ND, 58601-3016, US.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 11:00 AM to 4:00 PM.
Does Dairy Queen Grill & Chill offer any special services for families and children?
Yes, the restaurant offers booster seats, high chairs, is family-friendly, welcomes children, and has outdoor seating.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official ordering website.
Does Dairy Queen Grill & Chill have a drive-thru and free WiFi?
Yes, it has a drive-thru service and provides free WiFi for customers.
Are there other dining options near Dairy Queen Grill & Chill in Dickinson?
Yes, nearby dining options include York's Barbeque Pit, Burger King, Taco Johns, and El Paricutin Mexican Food, offering a variety of cuisines for visitors.
What nearby services can customers use when visiting Dairy Queen Grill & Chill?
Nearby services include CoinFlip Bitcoin ATM for currency exchange, The UPS Store for shipping and printing, Cenex Gas Station for fuel, and Shred Nations for shredding services.
What nearby attractions or amenities might customers visit before or after Dairy Queen Grill & Chill?
Customers might visit Odyssey Drive-In Theater for entertainment or relax at Heritage Hotel and Suites or Astoria Hotel & Event Center if staying overnight.