Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor quality control.
Cleanliness
The establishment was often described as dirty, with unclean tables and poor hygiene practices among staff.
Staff Attitude
Customer service experiences varied, with some staff being friendly while others were reported as rude or unhelpful.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, overcooked, or improperly prepared items.
VL
Verlan LeBaron
Dec 15, 2025
1.0
I honestly have never been to a dairy queen that takes so long to order or get your food in my life. On average without exaggerating I spend at least 30minutes to an hour in line with only 5 or 6 cars in the line. The drive through is THE WORST!
TA
Tessia Alexander
Dec 15, 2025
5.0
Had to wait for my food, but totally worth it. Hot and fresh just the way i like it
KT
Kendra Thompson
Nov 12, 2025
1.0
have been here a handful of times and have ordered gravy with my meal to go everytime and have never received the gravy. very disappointed
LL
Louis Llorente
Nov 7, 2025
4.0
Drive through is very slow food is good
RH
Rebecca Harris
Oct 13, 2025
3.0
Very slow service. The girl working the drive thru was so soft spoken I ordered and hoped my order was right.
It is located at 372 15th St W, Dickinson, ND, 58601-3016, US.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 11:00 AM to 4:00 PM.
Does Dairy Queen Grill & Chill offer any special services for families and children?
Yes, the restaurant offers booster seats, high chairs, is family-friendly, welcomes children, and has outdoor seating.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official ordering website.
Does Dairy Queen Grill & Chill have a drive-thru and free WiFi?
Yes, it has a drive-thru service and provides free WiFi for customers.
Are there other dining options near Dairy Queen Grill & Chill in Dickinson?
Yes, nearby dining options include York's Barbeque Pit, Burger King, Taco Johns, and El Paricutin Mexican Food, offering a variety of cuisines for visitors.
What nearby services can customers use when visiting Dairy Queen Grill & Chill?
Nearby services include CoinFlip Bitcoin ATM for currency exchange, The UPS Store for shipping and printing, Cenex Gas Station for fuel, and Shred Nations for shredding services.
What nearby attractions or amenities might customers visit before or after Dairy Queen Grill & Chill?
Customers might visit Odyssey Drive-In Theater for entertainment or relax at Heritage Hotel and Suites or Astoria Hotel & Event Center if staying overnight.