Arby's

4.1
740 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
251 14th St W, Dickinson, ND
58601, United States

Hours

Reviews

4.1
740 reviews
5 stars
348
4 stars
216
3 stars
102
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude interactions and order mistakes.

Food Quality

Food quality received mixed reviews; while many enjoyed the taste, there were complaints about cold items and incorrect orders.

Cleanliness

The restaurant was generally noted as clean, though some reviews mentioned areas needing attention.

Wait Times

Customers experienced inconsistent wait times, with some reporting long delays, especially in the drive-thru.

Pricing

Several customers found the prices to be high for the quality and quantity of food received.
  • HH
    Hanz
    6 days ago
    5.0
    Went in to get some food with my dad today. Never had any issues at this location and I’ve been eating here for years. The staff went above and beyond today to make sure everyone got their food and they seemed to work together well as a team. The worker that took my order was so friendly and even offered to go look in the back to see if they had any more medium cups despite it being a rush. I was fine with the large but the fact that she offered was so kind. The workers in here are committed to great customer service and I saw it not just with me but with the other customers.
  • JS
    Jonathan Snares
    Dec 23, 2025
    1.0
    Slowest drive threw I’ve ever been in
  • ET
    Eli Thomas
    Nov 26, 2025
    4.0
    4/5 Stars - Always Friendly and Delicious! ​This Arby's in Dickinson is fantastic and truly a hidden gem. The staff is consistently sincere and incredibly friendly—it’s always a pleasure to visit and makes for a genuinely nice experience. ​I appreciate that this location never seems overly crowded, yet it always feels welcoming. Beyond the great atmosphere, the kitchen keeps things exciting by frequently changing up the menu with new and delicious options. If you're looking for great food and stellar service, this is the place to go. Highly recommended!
  • BF
    Bonnie Fetch
    Nov 9, 2025
    5.0
    I love Arby's, but this is why it is important to repeat back to the customer the order 🙄 This is mot a Roast beef n'Swiss 😭
  • MH
    Misty Henaghan
    Oct 28, 2025
    1.0
    Traveling through Dickinson, went to the drive through and for $21 I got a cold curly fries,cold French dip sandwich the cheese was not even melted, meat was cold, cold aujue for dipping and a side of cold cheese for my fries.