Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, with some waiting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Customer Service
Numerous complaints were made about rude or unhelpful staff, leading to dissatisfaction among customers.
Food Quality
Several customers noted that the food was often cold, greasy, or not fresh, impacting their overall experience.
RK
renee kessel
1 day ago
4.0
I want to give 5 stars so badly but it wouldn't be fair to people reading this review. Hot food, fairly fast with friendly 5 star curbside service but the cheese...... didn't quite make it all the way onto my burger.
#Romeo didn't seem to mind. #youshouldbehere
AA
Anqeline
Nov 4, 2025
2.0
Missing a double cheeseburger which was part of the whole meal... & my daughter found a curly black hair in her meal!!
I HATE DEVILS LAKE MCDONALD'S!!!!!
JK
Jenelle Karnopp
Oct 2, 2025
1.0
Ordered in the drive thru no whip cream in the chocolate shake got to the window the chocolate shake has whipped cream so they tell us to pull over to wait for them to remake no problem it happens. She bring out our food. Chocolate shake still has whipped cream. Yes not as much but still you made me wait to remake it wrong again. What ever we take it and leave. On the road I take out my fish sandwich no tarter sauce no cheese just a fish on a plain bun. My husband said would you like to go back I said why so they can make me wait and get it wrong again. No thanks. Very disappointed. I understand thing happened when a place is busy but this was definitely not even close. No cars in the park lot and one car behind us in the drive thru 🤯😡 Do better.
GL
Gina Lafontaine
Sep 26, 2025
1.0
We went there yesterday, September 25 of 2025 at 5:20 PM and we went through the drive-through and did not receive our order until after we went inside and then finally received our order at 5:55 PM and the order was incorrect And it was cold, not fresh. I asked for our meals to be comped or done type or compensation for waiting as 10 Vehicles passed us and received their meals and passed us. He said oh I put two free pies in your bag. I Already know I don’t care for their pies, especially the pumpkin ones is what he put in there the manager. When my other half one in there to tell them that we haven’t received our order. The other worker gave your order away, saying that she couldn’t find the person who ordered it when we were waiting in the drive-through right after the drive-through window and before their third window like they told us to, she walked right past us two times to deliver food to other people without asking us what our order was..
CM
Christa Myers
Sep 6, 2025
1.0
Order was messed up! All beverages were missing then took an additional 30 minutes to get! No employees around when we needed them to ask where our drinks were!