Food took a very long time to come out and the guy did not give receipts or numbers also forgot drinks kept handing the wrong food to the wrong people and my food was incorrect I order the sweet chilli chicken strips and got the barbecue sauce one
CS
Casey Strand
Oct 3, 2025
3.0
Service was slow. Guy at front was moving but did was not coming out very fast. Took 40mins to get the ice after our food. There for 50 minutes with long lines. Think the focus was on the drive thru. We even ordered ahead using the phone app.
IG
Irish The great
Sep 13, 2025
2.0
Service at the drive thrue is slow it took several minutes just to get someone on the intercom then 7 minutes to make a blizzard not very fast...
VS
Victor Scott
Sep 13, 2025
3.0
I just don't understand why it's such a complicated concept that a sundae, a dessert, shouldn't be handed to me before my hot meal is even ready. I specifically asked for it after my food, but then this young lady at the window just hands it over, and when I politely say I don't want it yet, she tells me they can't take it back because it's left the window – but then, when I tell her to just throw it away, suddenly she can take it back? My brain just doesn't compute that logic. After waiting another five minutes for my actual hot food, during which my phantom sundae would have been a puddle, I simply asked for a coupon for the one that was essentially wasted, and the look she gave me, like I was demanding her firstborn, was utterly bewildering. It's just common sense, isn't it, that ice cream melts and that dessert comes last, especially when they always take ages for the main meal, but it feels like they just want to push it out for their own convenience, leaving me with a melted mess. I'm genuinely bewildered by this whole procedure; it feels like such an easily avoidable problem.
Also when I read the reviews it's obvious that AI is answering reviews and they want you to do extra work to communicate again about the same problem, why isn't the franchise owner answering these instead of AI.
BF
Brooklynn Fowler
Sep 6, 2025
3.0
The chicken is always very good but every time I order a blizzard there is nothing mixed throughout the blizzard I don’t know if they are over blending it but I never have the blizzard pieces in my blizzards… won’t be ordering blizzards from here but the food is good !
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I expect at Dairy Queen Grill & Chill in Casselton?
You can enjoy classic fast-food items including soft-serve ice cream, signature Blizzard® treats, shakes and malts, Grillburgers®, and chicken strip baskets.
What are the operating hours for Dairy Queen Grill & Chill in Casselton?
The store is open daily from 10:30 AM to 9:00 PM.
Is Dairy Queen Grill & Chill in Casselton family-friendly and accessible?
Yes, it is family-friendly and offers services like booster seats, high chairs, wheelchair access, outdoor seating, restrooms, and free WiFi.
Are there any holidays when Dairy Queen Grill & Chill Casselton is closed?
Yes, it is closed on Thanksgiving (Nov 27, 2025), Christmas Eve (Dec 24, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), and New Year's Day (Jan 1, 2026).
Does Dairy Queen Grill & Chill Casselton offer online ordering?
Yes, you can place orders online for pickup through their official order URL.
Where is Dairy Queen Grill & Chill located in Casselton?
It is located at 793 19th St S, Casselton, ND 58012, USA.
Which nearby retail store can I visit along with Dairy Queen for convenience shopping?
Dollar General is a nearby discount and arts & crafts store, convenient for quick shopping trips before or after your Dairy Queen visit.
Are there lodging options near Dairy Queen Grill & Chill in Casselton for visitors?
Yes, nearby accommodations include Gordy's Service Gordy's Travel Plaza, Casselton Inn, Governors Inn Casselton, Bennett Creek Lodge, and Days Inn Hotel.
What recreational or fitness facilities are close to Dairy Queen in Casselton?
The Lighthouse Bay Water Park & Fitness Center and the Casselton Inn with water park amenities are nearby, offering fun activities to enjoy along with your meal.
Where can I find other dining options near Dairy Queen Grill & Chill in Casselton?
Nearby restaurants include Country Kitchen (American cuisine), Abbiamo Pasta, Subway (sandwich shop), Champs Chicken, Hangar 54 Pizza, Governor's Pub (pub), and Capitol Family Restaurant.