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Wendy's

3.3
(892 reviews)

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
900 East Bismarck Expressway, Bismarck, ND
58504, United States

Hours

Reviews

3.3
892 reviews
5 stars
267
4 stars
197
3 stars
146
2 stars
63
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean dining areas while others reported dirty conditions.

Operational Problems

Customers experienced issues with the restaurant being closed early, incorrect menu items, and unavailability of popular items.
  • DN
    David Nelson
    Feb 22, 2026
    1.0
    Only one person spoke English hamburgers were so salty, could have ate a salt tick and would have ben the same. Sorry but this place is a no go again for me.
  • FC
    Fischer Family Chiropractic
    Feb 7, 2026
    1.0
    Service was really bad and between each customer you would have to wait 5 to 10 minutes just to order.
  • CK
    CoCo Keller
    Feb 6, 2026
    5.0
    There was a black man working on 2-5-26 at around 545pm and I'm not sure if he's a manager, but he should be. Excellent service. He was polite and personable and just overall a lovely person. He noticed my husband was in a cast and he personally kept coming over and checking on us and brought us more BBQ. There was a lady working as well and she was also lovely. I was just impressed by the professionalism. This Wendys is completely different than it used to be. Staff used to be rude and it used to be dirty in there. Everything was clean and running smoothly. We will definitely go back to this location
  • JB
    Joshua Bloomfield
    Jan 24, 2026
    5.0
    Patricia was awesome! She was so kind and helpful. She made eating at Wendy’s a wonderful experience!
  • CT
    Chandler Thomas
    Dec 28, 2025
    1.0
    Came up to the window and tried to order. The person behind the speaker asked us to clarify what we meant. It was windy outside so our friend in the back seat opened up the window to clarify for our driver. The person behind the speaker saw this as yelling and immediately became offended it and got defensive, when there was no ill-intent or impatience behind her clarifying. Of course anyone would get defensive when accused of yelling, so the manager comes by and sends us off, saying he wouldn't serve us. Obviously its a misunderstanding on both sides, but the employee has terrible de-escalation skills and is way too volatile to be serving customers. If you would have heard us out this could have been avoided. No surprise this place is riddled with other poor reviews. Steer clear!

Frequently Asked Questions About Wendy's

Is Bismarck, Nd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 900 East Bismarck Expressway?

Wendy's is open daily from 7:00 AM until 11:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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