Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Many reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items, as well as overly salty fries.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising the service while others reported rude or unhelpful interactions.
Cleanliness
A few customers noted that the restaurant was clean, but there were also reports of unsanitary conditions in the kitchen and dining area.
KM
Kyle Mundstock
Feb 24, 2026
4.0
We used the drive thru so no comment about atmosphere.
Food and service were great.
Tried to us the McDonald app and coupon from app but app sucks. Keeps locking up when it gets to the dancing fries so didn't get to use our McDonald's app coupon. Have tried to use it a couple times in the past and same results. Was funny cuz when we went thru drive thru we weren't even asked if we were using the McDonald's app...
JW
Jack Walker
Feb 21, 2026
1.0
Watched someone eat my fries out of my bag in the back, dissatisfaction immeasurable, and talking about many people being people being fat including me, and as a 140 lbs man 5'8, I cannot believe they said that.
CC
Carolina
Feb 18, 2026
1.0
Hago DasherLa atención es la peor después de las 10 de la noche no atienden bien al cliente y el trato es malo. Estoy aquí en este momento 11:15pm y parece que lo hicieran por maldad me hicieron pasar dos veces por la taquilla
TG
Tre Gietzen
Feb 15, 2026
1.0
Manager handed my order out to the drive thru and accused that i had my order when i was sitting in the lobby for 10-15 minutes waiting for one item, worst experience ever!
KJ
Kevin Juergens
Feb 10, 2026
2.0
Ok, SEC McMuffin - times are tough but the sausage was paper thin. Would be better off buying the crappy store bought ones and make your own at home.