Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints.
Food Freshness
There were complaints about food being cold, not fresh, or not prepared as requested, particularly during busy times.
Kiosk Experience
Customers expressed frustration with the mandatory use of kiosks for ordering, feeling it detracted from personal service.
Overall Satisfaction
While some customers enjoyed their meals and praised the atmosphere, many expressed dissatisfaction with service and food quality.
BB
Bob
4 days ago
1.0
Mold in the soda machine.
OM
Omar Montplaza
Nov 15, 2025
5.0
Same
GG
goway9999
Oct 25, 2025
2.0
Workers do not care about customers or quality. Will not go back to this location.
RR
Reviewer
Oct 24, 2025
5.0
All of the employees were amazing and helped me very well. Would totally recommend!!
VV
Vixzen7
Oct 14, 2025
3.0
Not bad. You get what you pay for at McDonalds. The same everywhere. Drive thru was typical and no different than other McDonalds in Bismarck. Drive thru person was nice and took our order accurately. Paid for our food in a reasonable amount of time and left. No hassle or problems.