Dairy Queen - Seasonally Closed

3.9
191 reviews

About

Fast Food RestaurantIce Cream Shop
This location is closed for the season.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen - Seasonally Closed
230 W Broadway Ave, Bismarck, ND
58501-3736, United States

Hours

Reviews

3.9
191 reviews
5 stars
98
4 stars
36
3 stars
22
2 stars
12
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and delays in receiving their food, leading to frustration.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices for items, especially given the quality and service received.

Food Quality

While some customers enjoyed the ice cream and food, there were complaints about items being poorly prepared or not meeting expectations.

Staffing Issues

Reviews indicated that the location is understaffed, leading to slow service and overwhelmed employees.
  • AS
    Alexey Scrooge
    6 days ago
    5.0
    За е бись
  • JL
    jennifer leonhard
    Aug 21, 2025
    2.0
    I'm so very confused. I ordered a medium blizzard (nothing fancy) and it was over $9! When did that happen? That's the only thing i ordered!
  • JC
    J C
    Aug 8, 2025
    2.0
    Waited for 10 minutes for someone to come to the window to take my order and they never showed up. It was 6:30 PM on Friday afternoon in July so they were definitely open.
  • CH
    Christina Hill
    Jul 4, 2025
    1.0
    Edit*** And as expected, a generic response with no intention of change or managerial skills to make said change. After ordering i can see why reviews are so bad, the customer service is possibly the worst I've ever experienced. Seriously, if you hate your job just quit, there's no need to treat every person that comes to the window like they've interrupted a private Billie ellish concert you paid millions of dollars for. Cashier was rude and short. Had An attitude and would literally rather be anywhere else in the world. Although I dont know why I'm leaving this review, as multiple other people have had the same issue and all the owner can say is "sorry bout your experience, give us another chance" lol.
  • KK
    Kitty Kattington
    Jun 25, 2025
    1.0
    I HAVE NEVER, EVER in my 40 years on Earth had such a rotten experience at any eatery. My husband and I were treated HORRIBLY by some snippy young woman with dark hair and glasses. My husband ordered a double cheeseburger combo and paid it for, and we had to go beg for his order!! They didn't make it, or serve it. We eventually got his meal about 30 minutes later. Meanwhile, all the workers are huddled up having a chit chat, and being rude and nasty everytime you come up and ask for something, like a spoon!! Disgusting customer service.

Frequently Asked Questions About Dairy Queen - Seasonally Closed

Is the Dairy Queen at 230 W Broadway Ave currently open?

This Dairy Queen location is closed for the season and not open at this time.

Where is Dairy Queen at 230 W Broadway Ave located?

It is located at 230 W Broadway Ave, Bismarck, ND 58501-3736, United States.