Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and delays in receiving their food, leading to frustration.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for items, especially given the quality and service received.
Food Quality
While some customers enjoyed the ice cream and food, there were complaints about items being poorly prepared or not meeting expectations.
Staffing Issues
Reviews indicated that the location is understaffed, leading to slow service and overwhelmed employees.