Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and delays in receiving their food, leading to frustration.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for items, especially given the quality and service received.
Food Quality
While some customers enjoyed the ice cream and food, there were complaints about items being poorly prepared or not meeting expectations.
Staffing Issues
Reviews indicated that the location is understaffed, leading to slow service and overwhelmed employees.
AS
Alexey Scrooge
6 days ago
5.0
За е бись
JL
jennifer leonhard
Aug 21, 2025
2.0
I'm so very confused. I ordered a medium blizzard (nothing fancy) and it was over $9! When did that happen? That's the only thing i ordered!
JC
J C
Aug 8, 2025
2.0
Waited for 10 minutes for someone to come to the window to take my order and they never showed up. It was 6:30 PM on Friday afternoon in July so they were definitely open.
CH
Christina Hill
Jul 4, 2025
1.0
Edit*** And as expected, a generic response with no intention of change or managerial skills to make said change.
After ordering i can see why reviews are so bad, the customer service is possibly the worst I've ever experienced. Seriously, if you hate your job just quit, there's no need to treat every person that comes to the window like they've interrupted a private Billie ellish concert you paid millions of dollars for. Cashier was rude and short. Had An attitude and would literally rather be anywhere else in the world. Although I dont know why I'm leaving this review, as multiple other people have had the same issue and all the owner can say is "sorry bout your experience, give us another chance" lol.
KK
Kitty Kattington
Jun 25, 2025
1.0
I HAVE NEVER, EVER in my 40 years on Earth had such a rotten experience at any eatery. My husband and I were treated HORRIBLY by some snippy young woman with dark hair and glasses. My husband ordered a double cheeseburger combo and paid it for, and we had to go beg for his order!! They didn't make it, or serve it. We eventually got his meal about 30 minutes later. Meanwhile, all the workers are huddled up having a chit chat, and being rude and nasty everytime you come up and ask for something, like a spoon!! Disgusting customer service.
Frequently Asked Questions About Dairy Queen - Seasonally Closed
Is the Dairy Queen at 230 W Broadway Ave currently open?
This Dairy Queen location is closed for the season and not open at this time.
Where is Dairy Queen at 230 W Broadway Ave located?
It is located at 230 W Broadway Ave, Bismarck, ND 58501-3736, United States.
What are the operating hours of this Dairy Queen?
This Dairy Queen location is closed every day of the week as it is seasonally closed.
Does this Dairy Queen offer outdoor seating and is it family-friendly?
Yes, this location offers outdoor seating and is family-friendly, welcoming children.
What are some specialties offered at this Dairy Queen location?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com cakes.
What services can I get at this Dairy Queen?
The location offers family-friendly dining, outdoor seating, mobile deals, food and treat service, and access to DQCakes.com for cakes.
Are there places nearby where I can get eyewear or optometry services?
Yes, 'blink' and 'Blink Eyewear' are nearby optometrist and eyewear shops that customers may visit.
What nearby dining options are close to the Dairy Queen at 230 W Broadway Ave?
Nearby dining options include Little Odessa deli and grocery store, Los Luna's music venue, and Rhythm Records Music Cafe, which could be great spots to visit before or after your Dairy Queen visit.
Where can I find some recreation or fitness centers near Dairy Queen?
Customers can visit the nearby Bismarck Break Room gym and Soul Haven Studio yoga studio for sports, recreation, and fitness activities.
Are there any nearby shops for unique gifts or antiques near this Dairy Queen?
Yes, Bismarck Antique Mall and House of WhatNots thrift store are close by, great for shopping unique gifts and antiques.