Many customers reported issues with food quality, including cold, soggy fries, bland burgers, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the dining area was dirty, with unclean tables and overflowing trash.
Pricing Concerns
Customers expressed dissatisfaction with high prices compared to other locations, often feeling that the quality did not justify the cost.
Positive Experiences
Despite the negative feedback, some customers enjoyed the ice cream and found the staff friendly during their visits.
VB
Valus Blackheart
Jan 4, 2026
1.0
Hair in food wasn't even offered an apology and low and behold none of them were wearing hair nets
AA
Allison
Jan 1, 2026
2.0
We came around in the drive-through and they were having a conversation on the mics without talking to us. Once we ordered and got to the window, she said that she will be right back and left. Then when we got our food, it was missing a lot of the items. When we went back in and asked, they just gave me a packaged ranch and not the good stuff that is homemade there. The grease is unbelievable, and my fries are undercooked. Waited an excessive amount of time and there was no one else there.
JC
Joshua Cline
Dec 8, 2025
5.0
It simple, I paid for some food,they gave it to me then I ate it. Not a starving man now.
JJ
Jjj Johnson
Nov 13, 2025
3.0
Slow service when we asked for bacon cheese burger give us a regular cheese buger when I brought to there attention they didn't seem to know what to do, so I asked if they would just give us a discount on icream then, ordered icream after eating and no discount pluse we ordered ultimate chocolate browie blizzard one would think they would make it with chocolate icream like the pictures shows but nope vanilla... pluse side everything tasted okay...
KT
Kadence Trangsrud
Nov 9, 2025
1.0
Our drinks left an after taste of dirty rags, ranch isn’t like any other Dairy Queen, MY CHICKEN WAS OLD. NEVER COMING BACK. ID RECOMMEND ANY OTHER DAIRY QUEEN THAN THIS ONE. Everything got thrown away, waste of money.
What type of food does Dairy Queen at 913 Burlington Dr in Bismarck specialize in?
Dairy Queen specializes in soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the operating hours of Dairy Queen in Bismarck?
Dairy Queen is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen in Bismarck offer drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
Is Dairy Queen family-friendly and suitable for kids?
Yes, Dairy Queen in Bismarck welcomes families and is good for kids, providing a family-friendly atmosphere.
What are some signature menu items at Dairy Queen in Bismarck?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com ice cream cakes.
Where can I find more information or exclusive deals for Dairy Queen in Bismarck?
You can visit their website or download the Dairy Queen app for exclusive deals and updates.
What nearby places can I visit before or after dining at Dairy Queen on Burlington Dr?
Nearby places include Taco Del Mar for Mexican cuisine, Shooter's Inc. for gun and ammo needs, Resurrection Tattoo Ink for tattoos, and Queen Salon for beauty services.
How can nearby transportation or landmarks help me find Dairy Queen in Bismarck?
Nearby landmarks such as Sam's Club/Walmart Gas Station and Dunn Brothers Coffee provide easy reference points when locating Dairy Queen on Burlington Dr.
Are there family entertainment or activity options near Dairy Queen in Bismarck?
Yes, Shooter's Armory, an amusement park and attraction nearby, offers additional activities to enjoy in the area.
Does Dairy Queen offer any services related to special occasions?
Yes, they provide ice cream cakes and birthday cakes through DQCakes.com for special occasions.