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Dairy Queen

3.4
(610 reviews)

Business Details

913 Burlington Dr, Bismarck, ND
58504-9520, United States
(701) 255-4155
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
913 Burlington Dr, Bismarck, ND
58504-9520, United States

Hours

Reviews

3.4
610 reviews
5 stars
221
4 stars
132
3 stars
82
2 stars
42
1 star
133

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Customers frequently noted that prices at this location are significantly higher than at other Dairy Queen locations, leading to dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, and bland items, with some customers expressing disappointment in their meals.

Service Problems

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness Concerns

Several reviews mentioned dirty dining areas and unsanitary conditions, which detracted from the overall experience.

Mixed Ice Cream Experiences

While some customers enjoyed the ice cream, others complained about inconsistent portions and melting ice cream upon receipt.
  • BF
    Bernard Fried
    3 days ago
    1.0
    This is the most expensive DQ....by far.... I have ever been to in all my travels across the nation. As an example, a week ago I was at a Texas location and the Dilly bar was $1.99......here it is $4.99....ouch! This location, and the north Bismarck location, are operated by the same person...as per an employee. Neither location will take mobile oders....wonder why? Seems like a way to hike prices locally and prevent the use of any specials offered via the app. Mandan DQ has relatively normal prices....and they take orders via the app.
  • KK
    Kirby Kragenbring
    Feb 23, 2026
    1.0
    They don't offer what dairy queen says they offer
  • VB
    Valus Blackheart
    Jan 4, 2026
    1.0
    Hair in food wasn't even offered an apology and low and behold none of them were wearing hair nets
  • AA
    Allison
    Jan 1, 2026
    2.0
    We came around in the drive-through and they were having a conversation on the mics without talking to us. Once we ordered and got to the window, she said that she will be right back and left. Then when we got our food, it was missing a lot of the items. When we went back in and asked, they just gave me a packaged ranch and not the good stuff that is homemade there. The grease is unbelievable, and my fries are undercooked. Waited an excessive amount of time and there was no one else there.
  • JC
    Joshua Cline
    Dec 8, 2025
    5.0
    It simple, I paid for some food,they gave it to me then I ate it. Not a starving man now.

Brand Certified Facts from Dairy Queen

Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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