Customers frequently noted that prices at this location are significantly higher than at other Dairy Queen locations, leading to dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, undercooked, and bland items, with some customers expressing disappointment in their meals.
Service Problems
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness Concerns
Several reviews mentioned dirty dining areas and unsanitary conditions, which detracted from the overall experience.
Mixed Ice Cream Experiences
While some customers enjoyed the ice cream, others complained about inconsistent portions and melting ice cream upon receipt.
BF
Bernard Fried
3 days ago
1.0
This is the most expensive DQ....by far.... I have ever been to in all my travels across the nation. As an example, a week ago I was at a Texas location and the Dilly bar was $1.99......here it is $4.99....ouch! This location, and the north Bismarck location, are operated by the same person...as per an employee. Neither location will take mobile oders....wonder why? Seems like a way to hike prices locally and prevent the use of any specials offered via the app. Mandan DQ has relatively normal prices....and they take orders via the app.
KK
Kirby Kragenbring
Feb 23, 2026
1.0
They don't offer what dairy queen says they offer
VB
Valus Blackheart
Jan 4, 2026
1.0
Hair in food wasn't even offered an apology and low and behold none of them were wearing hair nets
AA
Allison
Jan 1, 2026
2.0
We came around in the drive-through and they were having a conversation on the mics without talking to us. Once we ordered and got to the window, she said that she will be right back and left. Then when we got our food, it was missing a lot of the items. When we went back in and asked, they just gave me a packaged ranch and not the good stuff that is homemade there. The grease is unbelievable, and my fries are undercooked. Waited an excessive amount of time and there was no one else there.
JC
Joshua Cline
Dec 8, 2025
5.0
It simple, I paid for some food,they gave it to me then I ate it. Not a starving man now.