Dairy Queen

3.4
608 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
913 Burlington Dr, Bismarck, ND
58504-9520, United States

Hours

Reviews

3.4
608 reviews
5 stars
221
4 stars
132
3 stars
82
2 stars
42
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy fries, bland burgers, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the dining area was dirty, with unclean tables and overflowing trash.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, often feeling that the quality did not justify the cost.

Positive Experiences

Despite the negative feedback, some customers enjoyed the ice cream and found the staff friendly during their visits.
  • VB
    Valus Blackheart
    Jan 4, 2026
    1.0
    Hair in food wasn't even offered an apology and low and behold none of them were wearing hair nets
  • AA
    Allison
    Jan 1, 2026
    2.0
    We came around in the drive-through and they were having a conversation on the mics without talking to us. Once we ordered and got to the window, she said that she will be right back and left. Then when we got our food, it was missing a lot of the items. When we went back in and asked, they just gave me a packaged ranch and not the good stuff that is homemade there. The grease is unbelievable, and my fries are undercooked. Waited an excessive amount of time and there was no one else there.
  • JC
    Joshua Cline
    Dec 8, 2025
    5.0
    It simple, I paid for some food,they gave it to me then I ate it. Not a starving man now.
  • JJ
    Jjj Johnson
    Nov 13, 2025
    3.0
    Slow service when we asked for bacon cheese burger give us a regular cheese buger when I brought to there attention they didn't seem to know what to do, so I asked if they would just give us a discount on icream then, ordered icream after eating and no discount pluse we ordered ultimate chocolate browie blizzard one would think they would make it with chocolate icream like the pictures shows but nope vanilla... pluse side everything tasted okay...
  • KT
    Kadence Trangsrud
    Nov 9, 2025
    1.0
    Our drinks left an after taste of dirty rags, ranch isn’t like any other Dairy Queen, MY CHICKEN WAS OLD. NEVER COMING BACK. ID RECOMMEND ANY OTHER DAIRY QUEEN THAN THIS ONE. Everything got thrown away, waste of money.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 913 Burlington Dr in Bismarck specialize in?

Dairy Queen specializes in soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the operating hours of Dairy Queen in Bismarck?

Dairy Queen is open daily from 10:00 AM to 10:00 PM.