Many customers reported issues with food quality, including cold, soggy fries, bland burgers, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the dining area was dirty, with unclean tables and overflowing trash.
Pricing Concerns
Customers expressed dissatisfaction with high prices compared to other locations, often feeling that the quality did not justify the cost.
Positive Experiences
Despite the negative feedback, some customers enjoyed the ice cream and found the staff friendly, indicating that there are positive experiences to be had.
JJ
Jjj Johnson
Nov 13, 2025
3.0
Slow service when we asked for bacon cheese burger give us a regular cheese buger when I brought to there attention they didn't seem to know what to do, so I asked if they would just give us a discount on icream then, ordered icream after eating and no discount pluse we ordered ultimate chocolate browie blizzard one would think they would make it with chocolate icream like the pictures shows but nope vanilla... pluse side everything tasted okay...
KT
Kadence Trangsrud
Nov 9, 2025
1.0
Our drinks left an after taste of dirty rags, ranch isn’t like any other Dairy Queen, MY CHICKEN WAS OLD. NEVER COMING BACK. ID RECOMMEND ANY OTHER DAIRY QUEEN THAN THIS ONE. Everything got thrown away, waste of money.
CG
clinicalia (Gale)
Oct 22, 2025
1.0
The grease is unbelievable. I know it's fast food, it's gonna be greasy and unhealthy. But good lord, lol. I pulled the container of fries out of the bag and it was literally dripping. The cardboard was soft and mushy from it. We had to pat down almost everything with napkins. The fries had no salt or seasoning at all, just lukewarm, mushy, and bland. The burger was just "meh;" also bland and not as hot as it should have been. We also had cheese curds to split; those were the best thing we ordered despite the grease, even though they tasted very close to those Snap frozen cheese sticks you can buy at the Dollar Tree and Walmart. This was an incredibly mid meal, which is a shame because the last time I had Dairy Queen was over five years ago in Florida, and I remember really enjoying it. They honestly should probably just stick to ice cream.
AO
Amber oyen
Aug 12, 2025
1.0
Medium Cookie dough Blizzard had two pieces of cookie dough in it and plain vanilla ice cream. And they are more expensive than any other dairy Queen in the area
EN
Ewan Newbold
Aug 7, 2025
1.0
This DQ is rather disgusting and poorly maintained.
What type of food does Dairy Queen at 913 Burlington Dr in Bismarck specialize in?
Dairy Queen specializes in soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.
What are the operating hours of Dairy Queen in Bismarck?
Dairy Queen is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen in Bismarck offer drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
Is Dairy Queen family-friendly and suitable for kids?
Yes, Dairy Queen in Bismarck welcomes families and is good for kids, providing a family-friendly atmosphere.
What are some signature menu items at Dairy Queen in Bismarck?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com ice cream cakes.
Where can I find more information or exclusive deals for Dairy Queen in Bismarck?
You can visit their website or download the Dairy Queen app for exclusive deals and updates.
What nearby places can I visit before or after dining at Dairy Queen on Burlington Dr?
Nearby places include Taco Del Mar for Mexican cuisine, Shooter's Inc. for gun and ammo needs, Resurrection Tattoo Ink for tattoos, and Queen Salon for beauty services.
How can nearby transportation or landmarks help me find Dairy Queen in Bismarck?
Nearby landmarks such as Sam's Club/Walmart Gas Station and Dunn Brothers Coffee provide easy reference points when locating Dairy Queen on Burlington Dr.
Are there family entertainment or activity options near Dairy Queen in Bismarck?
Yes, Shooter's Armory, an amusement park and attraction nearby, offers additional activities to enjoy in the area.
Does Dairy Queen offer any services related to special occasions?
Yes, they provide ice cream cakes and birthday cakes through DQCakes.com for special occasions.