Dairy Queen

3.4
605 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
913 Burlington Dr, Bismarck, ND
58504-9520, United States

Hours

Reviews

3.4
605 reviews
5 stars
220
4 stars
132
3 stars
82
2 stars
41
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy fries, bland burgers, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the dining area was dirty, with unclean tables and overflowing trash.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, often feeling that the quality did not justify the cost.

Positive Experiences

Despite the negative feedback, some customers enjoyed the ice cream and found the staff friendly, indicating that there are positive experiences to be had.
  • JJ
    Jjj Johnson
    Nov 13, 2025
    3.0
    Slow service when we asked for bacon cheese burger give us a regular cheese buger when I brought to there attention they didn't seem to know what to do, so I asked if they would just give us a discount on icream then, ordered icream after eating and no discount pluse we ordered ultimate chocolate browie blizzard one would think they would make it with chocolate icream like the pictures shows but nope vanilla... pluse side everything tasted okay...
  • KT
    Kadence Trangsrud
    Nov 9, 2025
    1.0
    Our drinks left an after taste of dirty rags, ranch isn’t like any other Dairy Queen, MY CHICKEN WAS OLD. NEVER COMING BACK. ID RECOMMEND ANY OTHER DAIRY QUEEN THAN THIS ONE. Everything got thrown away, waste of money.
  • CG
    clinicalia (Gale)
    Oct 22, 2025
    1.0
    The grease is unbelievable. I know it's fast food, it's gonna be greasy and unhealthy. But good lord, lol. I pulled the container of fries out of the bag and it was literally dripping. The cardboard was soft and mushy from it. We had to pat down almost everything with napkins. The fries had no salt or seasoning at all, just lukewarm, mushy, and bland. The burger was just "meh;" also bland and not as hot as it should have been. We also had cheese curds to split; those were the best thing we ordered despite the grease, even though they tasted very close to those Snap frozen cheese sticks you can buy at the Dollar Tree and Walmart. This was an incredibly mid meal, which is a shame because the last time I had Dairy Queen was over five years ago in Florida, and I remember really enjoying it. They honestly should probably just stick to ice cream.
  • AO
    Amber oyen
    Aug 12, 2025
    1.0
    Medium Cookie dough Blizzard had two pieces of cookie dough in it and plain vanilla ice cream. And they are more expensive than any other dairy Queen in the area
  • EN
    Ewan Newbold
    Aug 7, 2025
    1.0
    This DQ is rather disgusting and poorly maintained.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 913 Burlington Dr in Bismarck specialize in?

Dairy Queen specializes in soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the operating hours of Dairy Queen in Bismarck?

Dairy Queen is open daily from 10:00 AM to 10:00 PM.