Dairy Queen

3.9
480 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
1804 N 13th St, Bismarck, ND
58501-1971, United States

Hours

Reviews

3.9
480 reviews
5 stars
225
4 stars
108
3 stars
70
2 stars
28
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, counters, and employee hygiene issues.

Service Quality

While some customers praised the friendly and quick service, others reported slow service and poor communication among staff.

Food Quality

Feedback on food quality was mixed, with some enjoying the ice cream and others complaining about cold or poorly prepared meals.

Pricing Concerns

Many customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the quality.
  • KB
    KzeroHO Brian
    Jan 2, 2026
    3.0
    Older DQ. Doesn't have all Grill and Chill menu items.
  • AH
    Audra H
    Sep 14, 2025
    2.0
    Dairy queen is a treat and suppose to make you feel good. The high prices, deteriorating environment and unsanitary conditions totally outweigh the friendly service from the new hire behind the till, and I will not return. Friendly and prompt service from a new hire on the till and trainer behind her. There was another employee in the back making orders. High priced; $6.80 for a medium cone with nuts and chocoate. Multiple flies buzzing around; landing on employees and counters. Yuck. It was humid and warm outside but even warmer and muggier inside the building. Looked around and found the interior dirty and deteriorated (cracked tile, dusty, some places rusty, paint peeling). My cone was made wrong by that employee in the back, so I asked them to make it again. Remade it with only half the normal amount of nuts and the dipped chocolate was dripping down the cone and onto his fingers, as he was holding the cone out for me to take. I said, "that looks like a mess." He handed it to me without a word and walked away. So I cleaned off the cone myself. I was really tempted to hand back the cone and ask for a refund. I didnt, but in hindsight I should have. So, save your money and buy ice cream the next time your at the grocery store.
  • CC
    cjkaddy
    Aug 9, 2025
    2.0
    Ice cream was good, but the place is filthy and smells sour. The 3 workers were on their phones when there was a lot of cleaning that could be done.
  • JG
    Jason Gessele
    Mar 6, 2018
    4.0
    Ice cream is good!
  • AH
    anik asif hasan
    Oct 3, 2016
    5.0
    My favorite place for Grilled Chicken Sandwich.

Frequently Asked Questions About Dairy Queen

What types of food and treats does Dairy Queen in Bismarck offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours of Dairy Queen at 1804 N 13th St, Bismarck?

Dairy Queen is open daily from 10:00 AM to 10:00 PM.