Multiple reviews highlighted unsanitary conditions, including dirty floors, counters, and employee hygiene issues.
Service Quality
While some customers praised the friendly and quick service, others reported slow service and poor communication among staff.
Food Quality
Feedback on food quality was mixed, with some enjoying the ice cream and others complaining about cold or poorly prepared meals.
Pricing Concerns
Many customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the quality.
KB
KzeroHO Brian
Jan 2, 2026
3.0
Older DQ. Doesn't have all Grill and Chill menu items.
AH
Audra H
Sep 14, 2025
2.0
Dairy queen is a treat and suppose to make you feel good. The high prices, deteriorating environment and unsanitary conditions totally outweigh the friendly service from the new hire behind the till, and I will not return. Friendly and prompt service from a new hire on the till and trainer behind her. There was another employee in the back making orders. High priced; $6.80 for a medium cone with nuts and chocoate. Multiple flies buzzing around; landing on employees and counters. Yuck. It was humid and warm outside but even warmer and muggier inside the building. Looked around and found the interior dirty and deteriorated (cracked tile, dusty, some places rusty, paint peeling). My cone was made wrong by that employee in the back, so I asked them to make it again. Remade it with only half the normal amount of nuts and the dipped chocolate was dripping down the cone and onto his fingers, as he was holding the cone out for me to take. I said, "that looks like a mess." He handed it to me without a word and walked away. So I cleaned off the cone myself. I was really tempted to hand back the cone and ask for a refund. I didnt, but in hindsight I should have. So, save your money and buy ice cream the next time your at the grocery store.
CC
cjkaddy
Aug 9, 2025
2.0
Ice cream was good, but the place is filthy and smells sour. The 3 workers were on their phones when there was a lot of cleaning that could be done.
What are the operating hours of Dairy Queen at 1804 N 13th St, Bismarck?
Dairy Queen is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen in Bismarck have seating available?
Yes, this Dairy Queen location offers seating for customers.
Is Dairy Queen in Bismarck family-friendly and suitable for children?
Yes, the Dairy Queen location welcomes families and is good for kids.
How can I get exclusive deals for Dairy Queen in Bismarck?
You can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What is the contact phone number for Dairy Queen in Bismarck?
+1 701-258-4438 is the main phone number for Dairy Queen at 1804 N 13th St.
Are there any nearby dining options around Dairy Queen in Bismarck?
Nearby dining options include The Woodhouse Legacy, The Wood House Restaurant, Ichiban Japanese Grill Ramen & Sushi, The Tavern Grill, Bearscat Bakehouse, Stonehome Brewing Company, Taco John's, and Schlotzsky's.
What nearby services can customers access while visiting Dairy Queen?
Nearby services include Dakota Community Bank & Trust, First International Bank and Trust, LibertyX Bitcoin ATM, Petro Serve USA gas station and car wash, and cost-cutting hair and beauty salons like Cost Cutters.
Are there any nearby entertainment or cultural venues near Dairy Queen in Bismarck?
Yes, the Bismarck Civic Center Exhibit Hall offers arts and entertainment events close by.
Where can customers find flowers or gifts near Dairy Queen in Bismarck?
Dutch Mill Florist is located nearby and offers flowers, gifts, and bridal shop services.