Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Feedback on service quality is mixed; while many customers praise the friendly and quick service, others report slow service and incorrect orders.
Food and Drink Quality
Customers generally enjoy the coffee and bagels, but there are complaints about inconsistent food quality and incorrect drink orders.
Cleanliness and Atmosphere
The location is often described as clean and comfortable, making it a good place to relax or work, although some mention noise levels can be disruptive.
Management Issues
Several reviews highlight poor management practices, including rude behavior from staff and inconsistent service, which negatively impacts customer experience.
Mobile Ordering
Mobile ordering experiences vary; some customers appreciate the convenience and speed, while others report long wait times and cold orders.
LL
Larry Long
Nov 14, 2025
4.0
My husband loved the coffee cake so much he had another piece with his coffee, it was good. I had a muffin and coffee. The counter girl was friendly and when she was done with our order she started drawing, she's very talented 😀
AZ
Asqwrt Zcsdqe
Sep 28, 2025
5.0
Good options for kids on the menu.
MY
Megan Yem
Sep 18, 2025
5.0
Quick, easy, friendly staff.
KB
Kendra Beechie
Sep 14, 2025
2.0
I seriously hate leaving low reviews...but this Caribou location has really gone downhill in the last few months. Last week, I did a mobile order and ended up waiting, along with about 20 other customers, for my order. And when I did finally receive my order, which was supposed to be hot, it was cold. There was a line of about 4 people standing at the register waiting to order and none of the staff stepped up to serve these people. There were about 15 other people also waiting for their orders. Today, I attempted another mobile order and what I received was what tasted like cold cigarette water.
Seriously disappointed in this store, as its very convenient to visit and has up til now, been a good place for coffee.
JR
Josh R
Jun 1, 2025
5.0
This location has really improved over the last 6 to 12 months! I order through the app and sit inside to relax or study. The order is always ready when I arrive. Drinks and food are hot. Consistently well made. Employees and supervisor project a good attitude and the store is kept clean.
Yes, you can order via the Caribou Coffee app available on both iOS and Android platforms.
What types of products does Caribou Coffee sell?
Caribou Coffee offers coffee, iced coffee, mochas, lattes, hot chocolate, cold press, tea, breakfast items, bagged beans, K-Cup® pods, merchandise, and gift cards.
Does Caribou Coffee accommodate dietary preferences like vegan or vegetarian?
Yes, Caribou Coffee serves vegetarian and vegan options and offers dairy-free alternatives such as oat milk.
Is Caribou Coffee equipped for customers with disabilities?
Yes, Caribou Coffee has wheelchair accessible entrances, parking, seating, and restrooms, making it accessible to customers with disabilities.
What popular nearby places can customers visit before or after enjoying coffee at Caribou Coffee?
Nearby places include Einstein Bros.® Bagels for bagels, Burger King for fast food, Dan's Supermarket and Family Fare grocery stores for shopping, and Gateway Pharmacy for pharmacy needs.
How can nearby businesses like Gate City Bank and UPS Customer Center assist customers visiting Caribou Coffee?
Customers visiting Caribou Coffee can conveniently handle banking needs at Gate City Bank or shipping and delivery services at the nearby UPS Customer Center before or after their coffee visit.
Are there nearby automotive services customers can access when visiting Caribou Coffee?
Yes, automotive services such as Rev Performance Motorsports, Box H Transmission, and Peterbilt of Bismarck are near Caribou Coffee for any vehicle repair or maintenance needs.