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Arby's

4.1
(1051 reviews)
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Business Details

2601 State St, Bismarck, ND
58503, United States
(701) 255-3455
http://www.arbys.com/locations/us/nd/bismarck/2601-state-st/store-6638
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2601 State St, Bismarck, ND
58503, United States

Hours

Reviews

4.1
1,051 reviews
5 stars
480
4 stars
322
3 stars
152
2 stars
36
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and helpful while others were rude or inattentive.

Food Quality

Customers reported inconsistent food quality, with some enjoying hot and fresh meals while others received cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness received positive remarks, but some reviews noted dirty areas, particularly in the dining room and entryway.

Drive-Thru Efficiency

Many customers expressed frustration with slow drive-thru service, with long wait times reported frequently.

Pricing Concerns

Several reviews mentioned rising prices and perceived decreases in portion sizes or food quality, leading to dissatisfaction.
  • JK
    Jayme Kershaw
    Dec 18, 2025
    5.0
    Who doesn't love a roast beef sandwich? I went through the drive-thru last night and I have to tell you that Dustin was absolutely amazing. He was working the drive-thru and he was such a joy throughout the whole process. I was unsure about which menu item to order (I am a picky eater) and he gave me a couple of recommendations off the menu that were exactly what I was looking for. He not only gave me options for sandwiches he also helped me use a coupon to help me get the best deal. Delicious food and saving money. Two things I'm always down for. Thank you Dustin. You were such a treat...who needs desert after such wonderful customer service.
  • SD
    Sheri Desciak
    Oct 31, 2025
    1.0
    Charged for food I never received. Should have checked by bag before leaving the drive through. $30 for an order of steak bites and mozzarella sticks.
  • GJ
    Gerald Krenzke Jr.
    Oct 21, 2025
    4.0
    I really like the half pound Arbys sandwich!
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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