Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with cold, undercooked, or incorrect food items, particularly fries and burgers.
Cleanliness
Several customers noted unsanitary conditions in the dining area and poor food handling practices.
Management Issues
Frequent complaints about poor management and lack of accountability for service failures were mentioned.
Inconsistent Experience
While some customers had positive experiences, they were overshadowed by a majority of negative feedback regarding service and food quality.
TH
Taylor Harris
Feb 14, 2026
3.0
I ordered a chocolate shake and I took one sip and it tasted like cardboard or something all I know is that it did not taste like how a chocolate shake should taste like.
OS
omar sanchez
Feb 10, 2026
2.0
What happed to this place? It use to be great. I would come almost every other day. Can’t even get a mobile order right. Waiting in line for more than 10 minutes. Always on there phones laughing.
SL
Sergio Lopez
Feb 1, 2026
1.0
Slowest service ever and rude not even a thank you have a good day, seems like they doing me a favor.
LH
Leonard Hutter
Jan 31, 2026
2.0
We ordered for here and we got our bags to go, also they didn’t even film the fries trays all the way.
JH
Jaleesa Harris
Jan 29, 2026
4.0
The food needed some salt on the fries 🍟 a they taste like they want cook …. The burger 🍔 cheese want melted on it ….