McDonald's

3.0
1631 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1110 US Highway 1, Youngsville, NC
27596, United States

Hours

Reviews

3.0
1,631 reviews
5 stars
438
4 stars
269
3 stars
240
2 stars
160
1 star
524

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, undercooked, or incorrect food items, particularly fries and burgers.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Management Concerns

Customers expressed dissatisfaction with management, citing disorganization, lack of accountability, and low staff morale.

Kiosk Ordering

Several customers complained about the kiosk ordering system, noting that it often led to confusion and delays.
  • CO
    Catherine Obregon
    Dec 31, 2025
    1.0
    Very Rude, been here 2 times this last week and each time its been horrible! First time over charged this time your employees show how much they HATE thier job in honesty you dont deserve 1 star.
  • AE
    Aly Espoir
    Dec 30, 2025
    1.0
    I order from the MacValue 1 6pc chicken nuggets and I ordered fries from the MacValue I told the employee it says buy one and add one for $1. He told me that I needed to order two 6pcs nuggets in order to get the fries from $1. That is definitely not true and it would be considered unlawful business practices because it says buy one and add one for $1.
  • AA
    Anastasia
    Dec 22, 2025
    1.0
    Honestly, i wouldn't recommend this McDonald's. It really depends on what crew is working, but most of the time the food is either wrong or cold. My main complaint would be that the fries are honestly never really cooked well. The staff can be very kind. There's nothing really ever wrong with the staff. But I've had many issues where they give me the wrong food, or it's just not cooked correctly. I also have a main issue when I try to order inside, no one is really at the counter, Honestly someone should be at the counter at all times. It shouldn't be that hard to get someone there to order your food, If you don't wanna use the kiosk. I hope over time, it gets better!
  • BH
    Benjamin Hogate
    Dec 17, 2025
    1.0
    They close whenever they want. Don’t trust the hours you see on Google or even the McDonald’s app. The people at night are extremely rude. I placed a mobile order. Got there at 10:45pm to pick it up in the drive thru. Sat at the speaker for at least 2-3 minutes (I guess while the lady with the headset was hoping I’d just drive off??) before she got on and very rudely told me they were closed. I told her online it shows them open 24 hours and she said “well we’re closed for the night”. Her attitude was awful, and the app sure did take my money. I’ll be sure to never go to this location again. Luckily Taco Bell was open and their employee was as friendly as could be. Happy my money went to them instead.
  • AK
    Ashley Kern
    Dec 3, 2025
    1.0
    Never again. The drive thru line was wrapped around the building so I thought going in would be quicker. Wrong. No one taking orders now- have to order on a kiosk. While waiting, more people showed up- several from the drive thru line with food complaints- missing or cold items from what I took. Whilst i was waiting the 15 minutes in my food- one woman in the dining area who was viseably getting irritated at her wait. When she finally received her order- she proceeded to bring her big Mac back to the counter but not after showing me the monstrosity of what she received. The buns were all thrown about in the big Mac box, the special sauce all over the box and lettuce looking like it was trying to escape. She proceeded to ask for the manager, who didnt come. But I stead sent a different employee to offer to make a new one. Whilst this was happening, there was a mild verbal altercation with a few guests. By now, there are at least 10 other people crowded all around the TINY food pick up counter, which also housed the napkins and utensils. So good luck trying to sneak thru that with the crowd forming waiting for their food to grab a napkin. Food and drinks were brought out randomly, and never seeming to be a complete order. I saw no less than 5 guests bring back items or remind workers that they were missing something. Somewhere in this time, my order was placed on top and I wasn't made aware of its presence. No announcement or anything. I squeezed through the growing crowd of hungry guest and escaped, without any straws, utensils or sauces since they were blocked. My order was actually correct, however the fries in the happy meals looked similar to the big Mac the lady showed me- just thrown all over the happy meal box. Very few fries were actually in the fry box. And surprise surprise- they were cold (as many other guests had complained about). It wasn't worth my time or safety to attempt to get it corrected. The nuggets and burger were also cold- cheese not even melted. Maybe it was the chaos of grinch socks or maybe this place just sucks. But I wont be back.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Youngsville, NC?

McDonald's in Youngsville operates 24 hours a day, 7 days a week.

Does the McDonald's at 1110 US Highway 1 offer delivery service?

Yes, McDonald's offers delivery service 24/7 through their online platform.