Wendy's

3.6
740 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
630 W. Firetower Road, Winterville, NC
28590, United States

Hours

Reviews

3.6
740 reviews
5 stars
280
4 stars
173
3 stars
101
2 stars
61
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and lack of urgency.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food handling.
  • AA
    Angela Adams
    4 days ago
    2.0
    1 star because the staff was nice, for the place being empty everything was old and cold...
  • TB
    Tonya Banks
    Dec 5, 2025
    1.0
    Oh Dave we have a problem... I wish I could give this place a minus star! Whomever owns this shut it down! Went there 12/4/25 for lunch thru the drive thru and I fully regret it. I haven't stopped running to the bathroom! Get some staff in there, clean it up and hire people who want to serve great old fashioned food and service. Just terrible all around.
  • MA
    M Asaad
    Nov 7, 2025
    3.0
    Staff polite but very very slow food production.
  • PR
    Phyllis Ross
    Oct 21, 2025
    2.0
    Purchased an order and the drive thru today for my daycare children for lunch today instead if going to our usual Burger King. Very disappointing. The employees were not friendly and all the the food wad not hot at all for it to be 11:15 am in the morning... I will not go to that Wendys again...I have heard poor customer service complaints but I had to find out for my self...
  • BJ
    Brinell Johnson
    Oct 17, 2025
    1.0
    Terrible sense of urgency, lost order and people walked out.

Frequently Asked Questions About Wendy's

Is Winterville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Winterville?

Wendy's drive-through in Winterville is open daily from 10:00 AM to 2:00 AM.