Tropical Smoothie Cafe

3.8
248 reviews
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Business Details

740 West Firetower Road, Winterville, NC
28590, United States
(252) 689-6881
https://locations.tropicalsmoothiecafe.com/nc/winterville/740-west-firetower-road
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
740 West Firetower Road, Winterville, NC
28590, United States

Hours

Reviews

3.8
248 reviews
5 stars
144
4 stars
23
3 stars
18
2 stars
14
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unacknowledged customers, rude staff, and long wait times.

Smoothie Quality

While many customers enjoyed the smoothies, there were complaints about them being watered down or not blended properly.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and long wait times for orders.

Management Concerns

Several reviews pointed out a lack of management presence and oversight, contributing to poor service and operational issues.

Food Preparation

Customers expressed dissatisfaction with food preparation, including incorrect orders and lack of attention to detail.
  • BB
    Brandon Boston
    Dec 14, 2025
    1.0
    Came in store and nobody was present to take my order stood at counter for more than 5 minutes before someone noticed me 😡
  • LT
    Lisa Marie Toler
    Nov 14, 2025
    5.0
    Very fast drive thru
  • KC
    Kaleb Cabral
    Nov 13, 2025
    1.0
    I would review the food and smoothies but was not served because I was lied about all the blenders being broken at 8:50 and the grill being off.
  • KM
    Katrina moore
    Oct 12, 2025
    1.0
    Wasn’t greeted when I entered and smoothies were watered down. Will not be back
  • VP
    VS Prayer
    Aug 26, 2025
    3.0
    Have been here several times before 9, for them to say they are actually closing already and wouldn’t make any more drinks . Just left 5 minutes ago and was told this . Firetower location . If hours are until 9 and someone come 8 minutes before it makes no sense not to make the drink .
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday for dine-in and drive-through.