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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including unacknowledged customers, rude staff, and long wait times.
Smoothie Quality
Several customers reported issues with smoothies being watered down or poorly blended, leading to dissatisfaction with the product.
Staffing Issues
Many reviews mentioned the location being understaffed, resulting in slow service and long wait times for orders.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in preparation and missing ingredients.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and enjoyable smoothies, indicating potential for improvement.
LT
Lisa Marie Toler
Nov 14, 2025
5.0
Very fast drive thru
KC
Kaleb Cabral
Nov 13, 2025
1.0
I would review the food and smoothies but was not served because I was lied about all the blenders being broken at 8:50 and the grill being off.
KM
Katrina moore
Oct 12, 2025
1.0
Wasn’t greeted when I entered and smoothies were watered down. Will not be back
VP
VS Prayer
Aug 26, 2025
3.0
Have been here several times before 9, for them to say they are actually closing already and wouldn’t make any more drinks . Just left 5 minutes ago and was told this . Firetower location . If hours are until 9 and someone come 8 minutes before it makes no sense not to make the drink .
CS
Christine Searcey
Aug 20, 2025
5.0
My first time eating here. Ordered over the app and picked up in the drive thru. I loved how many options there were. I had a tough time deciding what to try first (Caribbean Jerk wrap 😉). Very flavorful. Also had the green detox smoothie. So good.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday for dine-in and drive-through.
Does Tropical Smoothie Cafe offer delivery and takeout services?
Can I order from Tropical Smoothie Cafe through a mobile app?
Yes, you can order via the Tropical Smoothie Cafe app available on iOS and Android, or online through their website.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What are some popular menu items at Tropical Smoothie Cafe?
Popular items include fresh made-to-order smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, and desserts.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
Are there any nearby stores where I can get mobile phone services before or after visiting Tropical Smoothie Cafe?
Yes, nearby you can find AT&T by Mobily Winterville NC, AT&T Store, Boost Mobile, and the Sprint Store by Wireless Express - Winterville for mobile phone services.
What nearby restaurants can I visit if I want to dine after or before stopping at Tropical Smoothie Cafe?
Nearby dining options include Subway and Famiglia, an Italian and pizza restaurant.
Where can I handle shipping or courier services near Tropical Smoothie Cafe?
The UPS Store and UPS Access Point location are nearby for shipping and courier services.